Getting Character Name Approved

Getting Character Name Approved

in Account & Technical Support

Posted by: BCPrhys.7230

BCPrhys.7230

First, thank you ANet designers for the Guild Wars series. As a player since six months after GW1 was released, I have enjoyed the play and the new friendships made throught the game.

Second, and the reason for this post…
my daughter held a character name for me on her beta account. I finally received a copy of GW2 as a birthday gift, so she released her hold of the name. However, every time I try to create the character on my account, I receive the message that the name is currently in use by another player. But hold on, it gets better – when I do a name search in-game, I receive the message that the naem is NOT being used by another player, and if I wish I can make a character with said name.

Please, what is going on here? Do I need to wait some amount of time for the name to be fully released? Hopefully, someone has not snatched up the name as soon as my daughter released it for me.

Thank you for looking into this.

:bow:

Getting Character Name Approved

in Account & Technical Support

Posted by: MetaData.2750

MetaData.2750

Hello BCP,

As a security message ArenaNet will hold the name for the player that released it 24 hours after the character has been deleted. This is for players who want to recreate their character with the same name. Meaning that due to this system, no-one will be able to grab that name while they are re-creating the character.

Meaning that exactly 24 hours after your daughter released the name, you (or anyone else for that matter) will be able to register it.

P.S. If you don’t remember the exact time that you daughter released the name, then you can always ask her to register and release it again so that you know the exact time you will be able to use it again. This is suggested if you are afraid that someone else will take it when it’s released earlier then you think.

Getting Character Name Approved

in Account & Technical Support

Posted by: BCPrhys.7230

BCPrhys.7230

Please forgive the delayed responce.

Metadata – Your advise was correct. There is a 24 hour delay after deleteing a character, the same as with Guild Wars 1. I have informed my daughter of this, so now we are both educated for furture knowledge.

Thank you for your assistance.

Getting Character Name Approved

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Is this issue resolved? Did you get the name you desired?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Getting Character Name Approved

in Account & Technical Support

Posted by: BCPrhys.7230

BCPrhys.7230

M’lady Gaile, what a pleasant surprise to see you respond to this humble request for assistance.

Yes, this issue is resolved, so if you’re wanting to lock the thread, by all means. Metadata provided accurate information. I was able to retrieve the name my daughter was holding for me, and the character is currently sitting at level8. Thank you very much for asking. My only other issues deal with the Black Lion Trading Post, and continually being disconnected when travelling through instance portals, but those issues will be posted in the appropriate threads.

Again, thank you for this assistance.

:bow:

chuckling On a side note – how has The Frog been doing since the 250 year leap?