Getting crashes constantly

Getting crashes constantly

in Account & Technical Support

Posted by: Sianis.7205

Sianis.7205

Q:

I have been getting crashes all over and over again sadly. I’ll write down the crash message. Hope you guys can help me fix this. Thanks in advance!

—> Crash <—
OOM: DxBuffer (type:static) (pool:9) (size:2005568),
App: Gw2.exe
Pid: 6084
Cmdline:
BaseAddr: 01240000
ProgramId: 101
Build: 54566
When: 2015-10-26T12:43:12Z 2015-10-26T13:43:12+01:00
Uptime: 0 days 0:08:52
Flags: 0

—> System <—
Name: SIANIS-PC
IpAddr: 192.168.119.21 25.138.173.174
Processors: 2 [GenuineIntel:6:7:6]
OSVersion: Windows 6.1 (32 bit)

—> System Memory <—
Physical: 373MB/ 3327MB 11%
Paged: 1914MB/ 7222MB 26%
Virtual: 83MB/ 2047MB 4%
Load: 88%
CommitTotal: 5307MB
CommitLimit: 7222MB
CommitPeak: 6715MB
SystemCache: 389MB
HandleCount: 26946
ProcessCount: 82
ThreadCount: 997

—> Process Memory <—
Private: 1434MB
WorkingSet: 1306MB
PeakWorkingSet: 1416MB
PageFaults: 3215100

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 531.19 372643
Programmer Data 289.80 179544
VRAM 245.37 20637
Art Assets 184.96 2390
Game 133.31 108300
Anim Import Packfile 115.75 370
Anim Import Models 115.75 370
Content 96.49 37301
Engine 85.32 53650
Gr 60.78 38708
Character Models 51.37 412
Collections 48.03 4340
Uncategorized 47.74 187955
Dictionary 46.67 325
VRAM – Gr Postproc 46.51 17
Composite Models 40.24 291
Composite Tex Pool 36.14 136
Composite Tex 36.14 136
VRAM – UI Textures 35.24 621
VRAM – Gr Geometry 30.99 275
VRAM – DirectX Geo Buffers 30.01 1276
Text 26.03 3604
VRAM – DDI Shader 23.75 17850
Audio 19.84 3221

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Anim Import Packfile 115.75 370
Content 96.49 37301
Uncategorized 47.74 187955
Dictionary 46.67 325
VRAM – Gr Postproc 46.51 17
Gr 41.84 759
Composite Tex Pool 36.14 136
VRAM – UI Textures 35.24 621
VRAM – Gr Geometry 30.99 275
VRAM – DirectX Geo Buffers 30.01 1276
Text 26.03 3604
VRAM – DDI Shader 23.75 17850
VRAM – Composite Tex 16.96 24
VRAM – Character Geo 11.97 177
Prop Packfile 11.51 52
Archive 11.47 38
Character Packfile 11.08 59
Audio 10.47 502
Audio FMOD 9.37 2719
VRAM – Gr Shadow 8.00 1
Gr Umbra 7.99 1054
Collide Havok 6.94 2594
VRAM – Effect Geo 6.70 148
VRAM – Gr Img 5.52 6

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> RenderThread Thread 0xacc <—

—> Trace <—
Pc:015d2644 Fr:0971fcb4 Rt:015d2832 Arg:12428010 00000009 00000001 001e9a40
Pc:015d2832 Fr:0971fd1c Rt:015d400e Arg:12428010 00000001 00000020 665ee698
Pc:015d400e Fr:0971fdc4 Rt:015d6242 Arg:0000253d 00000003 000002b1 00000562
Pc:015d6242 Fr:0971fe6c Rt:015d4a49 Arg:00000000 0d67c20c 00000000 00000000
Pc:015d4a49 Fr:0971fee4 Rt:0158c37e Arg:0d67c20c 00005c38 0158b7ea 00000002
Pc:0158c37e Fr:0971ff04 Rt:0158d176 Arg:07429630 0620dfd8 0620dfd8 00005c38
Pc:0158d176 Fr:0971ff1c Rt:0154ef58 Arg:00000000 0620dfd8 00000000 0971ff68
Pc:0154ef58 Fr:0971ff30 Rt:016a03e0 Arg:07429630 91a73d4f 00000000 0620dfd8
Pc:016a03e0 Fr:0971ff68 Rt:016a0508 Arg:00000000 0971ff80 754bee6c 0620dfd8
Pc:016a0508 Fr:0971ff74 Rt:754bee6c Arg:0620dfd8 0971ffc0 77103ab3 0620dfd8
Pc:754bee6c Fr:0971ff80 Rt:77103ab3 Arg:0620dfd8 72912be9 00000000 00000000
Pc:77103ab3 Fr:0971ffc0 Rt:77103a86 Arg:016a048c 0620dfd8 00000000 00000000
Pc:77103a86 Fr:0971ffd8 Rt:00000000 Arg:016a048c 0620dfd8 00000000 00000000

—> Thread registers <—
eax=0971f7e0 ebx=0971fc30 ecx=021e29a8 edx=0971fc30 esi=754af26a edi=00000000
eip=015d2644 esp=0971fc04 ebp=0971fcb4
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

eax-32 0971F7C0 00000000 00000004 fffffd34 000002e4
eax-16 0971F7D0 fffffd34 000002cc 00000018 00000000
eax 0 0971F7E0 80000003 00000000 00000000 7521812f
eax
16 0971F7F0 00000000 20676e69 66667562 69207265
eax+32 0971F800 7973206e 6d657473 6d656d20 2e79726f
eax+48 0971F810 00000000 00000000 00000000 00000000
ebx-32 0971FC10 00000000 00000020 0cf40454 001e9a40
ebx-16 0971FC20 00000208 0cf40390 00000002 12428010
ebx 0 0971FC30 75427844 72656666 79742820 733a6570
ebx
16 0971FC40 69746174 28202963 6c6f6f70 2029393a
ebx+32 0971FC50 7a697328 30323a65 36353530 19002938
ebx+48 0971FC60 00000002 5a1ad100 5a1ad100 770e6b0c
ecx-32 021E2988 00740073 006e0061 00650063 00420020
ecx-16 021E2998 00660075 00650066 00730072 00000000
ecx 0 021E29A8 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx
16 021E29B8 445c7247 445c3978 75423978 72656666
ecx+32 021E29C8 7070632e 00000000 61657250 636f6c6c
ecx+48 021E29D8 64657461 4b642520 666f2042 646e6920
edx-32 0971FC10 00000000 00000020 0cf40454 001e9a40
edx-16 0971FC20 00000208 0cf40390 00000002 12428010
edx 0 0971FC30 75427844 72656666 79742820 733a6570
edx
16 0971FC40 69746174 28202963 6c6f6f70 2029393a
edx+32 0971FC50 7a697328 30323a65 36353530 19002938
edx+48 0971FC60 00000002 5a1ad100 5a1ad100 770e6b0c
esi-32 754AF248 90909090 9825ff90 9075471d 90909090
esi-16 754AF258 909005eb ff909090 471c0c25 90909075
esi 0 754AF268 ff8b9090 5dec8b55 909005eb ff909090
esi
16 754AF278 471db025 90909075 186a9090 4af32068
esi+32 754AF288 da7ae875 4d830000 35ffffe4 75536010
esi+48 754AF298 13a015ff f6337547 33fc7589 7d8947ff

—> Code <—
015D2624 50e8d61b f7ff83c4 188d957c ffffffb9 P……….|….
015D2634 05000000 6a0068c6 02000068 a8291e02 ….j.h….h.)..
015D2644 e8e747f8 ff8bcfe8 50fbffff 6a65ba34 ..G…..P…je.4
015D2654 391a028b cfe882b3 f7ff5f5e 33c05b8b 9………_^3.[.
015D2664 4dfc33cd e89ab90c 008be55d c218008b M.3……..]….
015D2674 5d1433c9 8bd3e881 8e0b008b 8570ffff ].3……….p..

—> Stack <—
0971FC04 015d2649 021e29a8 000002c6 00000000 I&]..)……….
0971FC14 00000020 0cf40454 001e9a40 00000208 …T…....... 0971FC24 0cf40390 00000002 12428010 75427844 ..........B.DxBu 0971FC34 72656666 79742820 733a6570 69746174 ffer (type:stati 0971FC44 28202963 6c6f6f70 2029393a 7a697328 c) (pool:9) (siz 0971FC54 30323a65 36353530 19002938 00000002 e:2005568)...... 0971FC64 5a1ad100 5a1ad100 770e6b0c 7521179c ...Z...Z.k.w..!u 0971FC74 000000dc 00000000 752117c4 9d78773c ..........!u&lt;wx. 0971FC84 0971fd7c 000000dc 12428010 00000024 |.q.......B.$... 0971FC94 00000001 00000000 00000000 00000000 ................ 0971FCA4 00000000 00000000 00000000 91a73e93 .............&gt;.. 0971FCB4 0971fd1c 015d2832 12428010 00000009 ..q.2(]...B..... 0971FCC4 00000001 001e9a40 00000000 0000002b ....…….
0971FCD4 00000000 0cf40390 00030081 000000dc …………….
0971FCE4 ffffffff 00000000 0cf40508 00000009 …………….
0971FCF4 754bc3c2 000000dc ffffffff 00000000 ..Ku…………
0971FD04 0971fd1c 01d4d459 000000dc 001e9a40 ..q.Y…….... 0971FD14 0971fd90 0cf40390 0971fdc4 015d400e ..q.......q...
0971FD24 12428010 00000001 00000020 665ee698 ..B….. …..^f
0971FD34 00000000 0000002b 91a73fe3 00000020 ….
….?.. …
0971FD44 0d67d32c ffffffff 00000000 00000000 ,.g………….
0971FD54 000000fe 54c0d844 0000002b 2849eec0 ….D..T+…..I(
0971FD64 00000000 00000000 00030081 00000000 …………….
0971FD74 00000000 02040002 0000f4d2 0cf40390 …………….
0971FD84 54df7284 0000f4d2 00000000 00016a1c .r.T………j..
0971FD94 00000001 00030081 665f5598 00000020 ………U_f …
0971FDA4 66603630 12428010 0971fd3c ffffffff 06`f..B.<.q…..
0971FDB4 0971ff58 016a0720 9a8c8c37 fffffffe X.q. .j.7…….
0971FDC4 0971fe6c 015d6242 0000253d 00000003 l.q.Bb].=%……
0971FDD4 000002b1 00000562 00000000 00000040 ….b…….@…
0971FDE4 664d260c 0971fe10 664d25fc 664d2600 .&Mf..q..%Mf.&Mf
0971FDF4 664d2604 12428010 0d67c20c 07429634 .&Mf..B…g.4.B.
0971FE04 00000000 12428010 00000001 00000000 ……B………
0971FE14 0d67d320 00000001 0000001f 0d67d20c .g………..g.
0971FE24 00000000 0d681e44 00000000 00000001 ….D.h………
0971FE34 00000000 0000001c 00000007 0000001e …………….
0971FE44 09834f80 000c8106 000c8146 02040002 .O……F…….
0971FE54 00000000 00000000 00000001 0000001d …………….
0971FE64 ffffffff 91a73c4b 0971fee4 015d4a49 ….K<….q.IJ].
0971FE74 00000000 0d67c20c 00000000 00000000 ……g………
0971FE84 00000000 00000000 00000000 00000000 …………….
0971FE94 00000000 00000556 00000300 00000000 ….V………..
0971FEA4 0971fe64 91a73c8b 0971ff58 75229f85 d.q..<..X.q…"u
0971FEB4 e1289c2c fffffffe 752117c4 754bc413 ,.(…….!u..Ku
0971FEC4 0000063c ffffffff 00000000 0745a970 <………..p.E.
0971FED4 07429634 00000000 07429634 12428010 4.B…..4.B…B.
0971FEE4 0971ff04 0158c37e 0d67c20c 00005c38 ..q.~.X…g.8\..
0971FEF4 0158b7ea 00000002 0745a970 00005c38 ..X…..p.E.8\..
0971FF04 0971ff1c 0158d176 07429630 0620dfd8 ..q.v.X.0.B… .
0971FF14 0620dfd8 00005c38 0971ff30 0154ef58 .. .8\..0.q.X.T.
0971FF24 00000000 0620dfd8 00000000 0971ff68 …… …..h.q.
0971FF34 016a03e0 07429630 91a73d4f 00000000 ..j.0.B.O=……
0971FF44 0620dfd8 0620dfd8 0620dfd8 0971ff3c .. … … .<.q.
0971FF54 016a5353 0971ffb0 016a0720 9a8c8c9f SSj…q. .j…..
0971FF64 00000000 0971ff74 016a0508 00000000 ….t.q…j…..
0971FF74 0971ff80 754bee6c 0620dfd8 0971ffc0 ..q.l.Ku.. …q.
0971FF84 77103ab3 0620dfd8 72912be9 00000000 .:.w.. ..+.r….
0971FF94 00000000 0620dfd8 00000000 00000000 …… ………
0971FFA4 00000000 0971ff8c 00000000 ffffffff ……q………
0971FFB4 770be15d 0cefc731 00000000 0971ffd8 ]..w1………q.
0971FFC4 77103a86 016a048c 0620dfd8 00000000 .:.w..j… …..
0971FFD4 00000000 00000000 00000000 016a048c …………..j.
0971FFE4 0620dfd8 00000000 00000000 00000000 .. ………….
0971FFF4 00000000 00000000 00000000 00000000 …………….

—> Error Logs <—
Texture missing mip chain: 0×0f8c78
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×0f8de6
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Texture missing mip chain: 0×0f7d63
Texture missing mip chain: 0×0f7d64
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0622
Version = 9.18.0013.4174
Description = NVIDIA GeForce 9600 GT
Compat = 0×00100800
VidMem = 512 MB

Getting crashes constantly

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

A:

—> Crash <—
OOM: DxBuffer (type:static) (pool:9) (size:2005568),

—> System <—
OSVersion: Windows 6.1 (32 bit)

Your main problem is you still use ancient 32-Bit Windows that can only handle
2 GB of memory per application. The only real fix would be to install a 64-Bit version.

Else you can only set down all your graphics settings to minimum and look if that helps.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

Getting crashes constantly

in Account & Technical Support

Posted by: Sianis.7205

Sianis.7205

—> Crash <—
OOM: DxBuffer (type:static) (pool:9) (size:2005568),

—> System <—
OSVersion: Windows 6.1 (32 bit)

Your main problem is you still use ancient 32-Bit Windows that can only handle
2 GB of memory per application. The only real fix would be to install a 64-Bit version.

Else you can only set down all your graphics settings to minimum and look if that helps.

Yeah that may be the main problem, thank you!