Getting frustrated with never ending crashes

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Raif.9507

Raif.9507

So, I am getting very tired of making these threads, but I will continue in hope that SOMETHING will be done, or that I can finally get some sort of an answer.

I am constantly crashing in WvW. To the point of just being happy to just run around in the spawn area. Any time I get near a group of people, somewhere above the 10 people, I crash. This is getting to be ridiculous and just maddening.

I get the “Send a report to Arenanet about your crash” have sent it over 100 times, and nothing.

My system specs:
Intel i5 2500k @ 4.7GHz
Asus GTX 580
RipjawsX 8GB 1600 MHz
Windows 7 on an Intel 510 120GB SSD (only Windows is on it)
GuildWars 2 on a Crucial M4 256GB SSD

I’ve attached the ArenaNet.log in the post as well. Please, any kind of feedback would be great. This has been happening for weeks and is making me very frustrated with the game.

Also, as an aside, I have severely long loading times. I mean 30 – 1 minute loading times which with a Sata III SSD should not be happening. What is going on?

Attachments:

Asharìa March – 80 Elementalist
Co-Guild Leader of Prime Defense on Sanctum of Rall – www.Primedefense.net

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

The crashing is caused by the process running out of memory. Not sure what is causing that; however, seems this can happen if the graphic settings are maxed out.

Try changing reflections to “Terrain and Sky” and the WvW settings to “Medium” and see if that helps. Or you can just use the dropdown and choose “Auto detect” and see if that prevents crashing.

If it doesn’t, please list what your settings are for that.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Raif.9507

Raif.9507

It’s on auto-detect. And that graphics card should have no trouble with the settings in this game.

For those specific things you listed, the settings are All and High

Asharìa March – 80 Elementalist
Co-Guild Leader of Prime Defense on Sanctum of Rall – www.Primedefense.net

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: NeedCoffee.1402

NeedCoffee.1402

I love wvw and wouldn’t want a fellow raller to be denied his wvw fix.
please try my suggestions.
you said Windows 7 is in a separate ssd by itself. is it a clean install when you put the system togther? or was it leftover from another system/processor?
download/install process lasso and have it automatically force gw2 into high/realtime priority whenever it loads.
primo cache can improve your ssd performance but you should use crystal disk to find out how your ssd is performing. sometimes ssd can lose performance from to many formats. you may want to look into a.secure erase program for your ssd.

Asus RIVE * i7 3820 E @4.7 Ghz (on air) * Asus GTX 670 * Asus VG248QE * 16gb G-Skill Ripjaw z 2133

(edited by NeedCoffee.1402)

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

It’s on auto-detect. And that graphics card should have no trouble with the settings in this game.

For those specific things you listed, the settings are All and High

Its not an issue with the card, but with the processes. It is a 32-bit processes and is hitting a cap. Lowering some of the settings will use less memory.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Raif.9507

Raif.9507

I love wvw and wouldn’t want a fellow raller to be denied his wvw fix.
please try my suggestions.
you said Windows 7 is in a separate ssd by itself. is it a clean install when you put the system togther? or was it leftover from another system/processor?
download/install process lasso and have it automatically force gw2 into high/realtime priority whenever it loads.
primo cache can improve your ssd performance but you should use crystal disk to find out how your ssd is performing. sometimes ssd can lose performance from to many formats. you may want to look into a.secure erase program for your ssd.

Yea this is a clean install, nothing left over from a different build or anything. I’ll give that Lasso a try, see if that can help.

I’ll re-run Crystal Disk too, though last time I ran it was working fine.

It’s on auto-detect. And that graphics card should have no trouble with the settings in this game.

For those specific things you listed, the settings are All and High

Its not an issue with the card, but with the processes. It is a 32-bit processes and is hitting a cap. Lowering some of the settings will use less memory.

Thats odd…. My system is using a 64 bit windows, that seems a little out of place.

And as for memory, both my video card (1.5GB) and system memory (8GB at 1600MHz using a 7-8-7-24 T2 command rate) are more than enough for any game out there at this time. What you’re suggesting seems to be a memory leak in the game, which would match up with what I read every time I go into the crash log of what it’s supposedly sending to Anet and with what I’m monitoring at the same time. Memory usage is all normal and then at one point during the game play, huge memory spike, crash.

Also, to point out, I’ve tried the game out in best performance settings and still have crashed due to the same OOM line.

Edit – I’ll try for the last time to delete the local.dat file and then run a repair but this is getting annoying.

Asharìa March – 80 Elementalist
Co-Guild Leader of Prime Defense on Sanctum of Rall – www.Primedefense.net

(edited by Raif.9507)

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

The game itself(as most applications) are actually 32bit applications running on 64bit operating systems.

—> Process Memory <—
Private: 3118MB (memory used, but can include what is in the page file)
WorkingSet: 3045MB (allocated)
PeakWorkingSet: 3045MB (max allocated)
PageFaults: 67316255

It maybe trying to push everything into physical memory; which is more than windows is allocating.

Normally, I run on “Auto-detect” and rarely go that high. Usually in the 1500MB range. Something maybe causing a leak under certain conditions.

This is a limit based on 32-bit applications, not what you physically have available.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

TURN OFF YOUR OVERCLOCK!

If you aren’t willing to do that to troubleshoot this problem…then good luck solving the crash problem.

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Maze.3825

Maze.3825

Only sharing my experience:
Guild Wars 2 is fantastic at crashing my cpu if the OC is not stable; chiefly raising vcore.
Any chance you can slam some more vcore on ur 4.7 to see if that helps or even lowering either?
I use i7 3770k 4.5ghz vcore approx 1.35 with LLC Very High

(edited by Maze.3825)

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Raif.9507

Raif.9507

TURN OFF YOUR OVERCLOCK!

If you aren’t willing to do that to troubleshoot this problem…then good luck solving the crash problem.

Already tried that, didn’t affect it one bit. Just to make sure, I tried it recently too, had no effect either. The computer itself is not crashing, just the Guild Wars 2 client.

Only sharing my experience:
Guild Wars 2 is fantastic at crashing my cpu if the OC is not stable; chiefly raising vcore.
Any chance you can slam some more vcore on ur 4.7 to see if that helps or even lowering either?
I use i7 3770k 4.5ghz vcore approx 1.35 with LLC Very High

I just tried that yesterday (only upping it as I can’t lower it without having an unstable overclock), but can’t WvW for a little while to see if this might be the culprit. However, I don’t know if this will solve my issue as my CPU or computer is not crashing. Only the Guild Wars 2 client. Thanks for the tip though, I’ll certainly give it a try.

Asharìa March – 80 Elementalist
Co-Guild Leader of Prime Defense on Sanctum of Rall – www.Primedefense.net

Getting frustrated with never ending crashes

in Account & Technical Support

Posted by: Raif.9507

Raif.9507

Ok so, I have now:

1. Re-installed windows twice.
2. Turned on and off my overclock and tried multiple variations of clocks.
3. Re-installed GW2 3 times, run repairs 4 times.
4. Removed and replaced RAM to 2 different kinds of RAM (that was expensive).

Still crashing and now it happens in PvE with the Karka Queen last night. This seems to happen whenever there is a large amount of people. Who/where can I turn to to get some help as this is starting to take too much of my personal time changing multiple things on my computer to try to find this issue to enjoy this game.

Asharìa March – 80 Elementalist
Co-Guild Leader of Prime Defense on Sanctum of Rall – www.Primedefense.net