Gonna buy new PC

Gonna buy new PC

in Account & Technical Support

Posted by: Fiddle Irk.9710

Fiddle Irk.9710

okay so, I need a new PC, I tried my kitten dest to contact for through support but yall have made it impossible. Very poor customer service when we can even detective a means to reach you for a simple question.
So I’m posting it on forums a hopefully will get an answer: I need to purchase a new PC. My copy of the game is a digital d/l. I can re-d/l it onto my new PC using my serial code?

Gonna buy new PC

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Yes. What you buy is access to the game. You download the client and then put in your login and you’re good to go. As long as the computer has the game downloaded, you can log into it.

You can download the client from the forum, for example. My account, then download client. Or you can copy data files onto a 32 or 64 Gb flash drive from your old computer and then copy it onto your computer.

(edited by Astral Projections.7320)

Gonna buy new PC

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You don’t need your serial code or anything other than your log-in information and a copy of the client on any computer.

To access the Knowledge Base (and Support), just click the ‘Support’ or ‘Services/Support’ icon/word at the top of any Guild Wars 2 site page where available (like this page).

Good luck.

Gonna buy new PC

in Account & Technical Support

Posted by: Fiddle Irk.9710

Fiddle Irk.9710

Thank you =)

Gonna buy new PC

in Account & Technical Support

Posted by: GM Talon.8726

GM Talon.8726

Lead Game Master

I see that your ticket was filed through our support system at 7:24 PM PDT yesterday and this forum thread was created 9 minutes later at 7:33 PM PDT. An agent replied to your ticket at 8:12 PM PDT. Please allow agents adequate time to respond to your ticket before posting on the forums. Tickets are answered in the order in which they were received.