Graphic Glitch

Graphic Glitch

in Account & Technical Support

Posted by: loganmc.2179

loganmc.2179

Hey everyone, recently I’ve started to encounter a graphic glitch within the game. I’m going to include a screenshot, so that everyone can see first hand. Basically something is glitcing off of character models, npcs as well as myself. Is there a fix or is my card just bad? If anyone can offer me some advice or help I would greatly appreciate it.
Just for reference my current graphics card is a Nvidia GeFore GTX 560.
-Thanks.

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Graphic Glitch

in Account & Technical Support

Posted by: loganmc.2179

loganmc.2179

Just bumping the thread. Really hoping to get some opinions.

Graphic Glitch

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

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Hi there loganmc – That’s an interesting effect that I haven’t seen yet. I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

Graphic Glitch

in Account & Technical Support

Posted by: RoyHarmon.5398

RoyHarmon.5398

This image looks very similar to a phenomenon I’ve witnessed, actually. For me, though, the yellowish streaks flash for a split second and seem to radiate toward the edge of the screen, and only intermittently. However, because it’s so brief, I don’t have any screenshots. I’ve occasionally wondered if they were some kind of birds flying past my camera in a blur, street lights that barely caught the camera as I ran past, or something else along those lines (no pun intended).
I’m on a Radeon HD 6770, though I know that’s not really enough information to be helpful.

“It is the stupidest children who are the most childish
and the stupidest grown-ups who are the most grown-up.”
- C. S. Lewis

Graphic Glitch

in Account & Technical Support

Posted by: loganmc.2179

loganmc.2179

Here is the diagnostic test.

Graphic Glitch

in Account & Technical Support

Posted by: Ashley Segovia.8276

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Ashley Segovia.8276

Technical Support

Thanks for the Game Advisor report! Okay so first thing I would recommend would be to update your Windows to Service Pack 1. I’d also make sure to run a repair on the client just to start.

Graphic Glitch

in Account & Technical Support

Posted by: loganmc.2179

loganmc.2179

Installing service pack 1 fixed it. Thank you so much Ashley!