Graphics crash entirely in Tangled Depths

Graphics crash entirely in Tangled Depths

in Account & Technical Support

Posted by: Lunatic.6134

Lunatic.6134

I discovered that while playing in Tangled Depths, specifically around the Ley-Line Confluence area, I encounter repeated crashing of my graphics. When the crash happens, it is the entire system and it takes a reboot to bring them back.

My system specs are as followed:

Motherboard: Asus Sabertooth 990fx r2.0
Processor: AMD FX 6300 overclocked to 4ghz
RAM: 16GB
GPU: GTX 970
OS: Windows 10 64-bit

My case has enough fans to take flight. They are configured in a way to create negative pressure inside the case to keep out dust. Everything is air-cooled except the CPU. I know for a fact that the GPU is not overheating because it barely goes over 70c and TJ Max for these style of cards is in the high 90’s.

I have tried both the 32bit and 64 bit clients without any change in success.

I can easily make it through the meta event in Dragon’s Stand without any issues and many other crowded events.

Any tips/hints/suggestions that may help I am willing to try.

Thanks!

Graphics crash entirely in Tangled Depths

in Account & Technical Support

Posted by: Lunatic.6134

Lunatic.6134

Bumping back to front page.

Graphics crash entirely in Tangled Depths

in Account & Technical Support

Posted by: Lunatic.6134

Lunatic.6134

I still would like answers as it is currently impossible for me to do the meta event here.

Graphics crash entirely in Tangled Depths

in Account & Technical Support

Posted by: OGDeadHead.8326

OGDeadHead.8326

In your case, if you are able as you say to keep an eye on your gpu temps, I don’t think this is hardware related, but more likely a driver issue and/or specific setting you might have done in the nvidia control panel.
Firtst things first – please go ahead and take a look @ your nvidia settings – do you remember forcing anything in there as a global setting to all of your games?

Win10 pro | Xeon 5650 @ 4 GHz | R9 280x toxic | 24 Gig Ram | Process Lasso user

(edited by OGDeadHead.8326)

Graphics crash entirely in Tangled Depths

in Account & Technical Support

Posted by: Lunatic.6134

Lunatic.6134

I like to manage the games through their own settings, so no. I am running a single card so no SLI settings would be put in place. I have three monitors but do not use them in surround.

The drivers are completely up to date and fresh installs (it has carried across two driver versions thus far).

Graphics crash entirely in Tangled Depths

in Account & Technical Support

Posted by: Lunatic.6134

Lunatic.6134

For anyone else who may be having the same issue, I believe I solved it by switching supersampling back to native.

I figured this out because the wintersday jumping puzzle apparently has the same effect as the ley-line confluence and crashes me. It was working fine after the settings got reset due to the settings reset bug. When I maxed them all out again, it started crashing. I played with the options one by one until it wasn’t able to be reproduced. Everything else on max no crashes.

Graphics crash entirely in Tangled Depths

in Account & Technical Support

Posted by: Elsk.8753

Elsk.8753

I know this is kind of old, but thanks for this. I was having this exact issue, so thanks for bothering to post how you fixed it here.