Graphics lag since last build

Graphics lag since last build

in Account & Technical Support

Posted by: Flatley.1620

Flatley.1620

Title says it all. LA is a slideshow. Anyone else experiencing this?

i75820K@4.4ghz Noctua NHU14S GTX980TiSC
SoundblasterZ AsusX99Pro 512GBM2SSD 1TBSSD
3TBHDD 16gbRAM Corsair900D Win10Pro Corsair rmi1000w ethernet 100 down, 6 up

Graphics lag since last build

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Post your complete system specs please. Also post your CPU and GPU temps after your computer has been running idle for 10-15 minutes, then please post temps for both components after running gw2 for 10-15 minutes, preferably while you are experiencing this lag.

Graphics lag since last build

in Account & Technical Support

Posted by: Flatley.1620

Flatley.1620

Hi, thanks for the reply. Below are the specs (from a heavily edited dxdiag – too long to post here).

However, could I ask why you’re asking for a temperature check? I’m just curious as this graphics lag was only encountered from a cold start after yesterday’s build…

System Information

Time of this report: 11/16/2010, 17:21:23
Machine name: MININT-C870EJL
Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
BIOS: BIOS Date: 11/01/10 17:32:31 Ver: 08.00.15
Processor: Intel® Core™ i7 CPU X 980 @ 3.33GHz (12 CPUs), ~4.0GHz
Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
Page File: 1569MB used, 10699MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: ATI Radeon HD 5900 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter CrossFire Secondary (0×689C)
DAC type: Internal DAC
Device Key: Enum\PCI\VEN_1002&DEV_689C&SUBSYS_30201682&REV_00
Display Memory: 716 MB
Dedicated Memory: 2009 MB
Shared Memory: 2803 MB
Current Mode: 1920 × 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL 2407WFP
Monitor Id: DELA016
Native Mode: 1920 × 1200(p) (59.950Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1047 (English)
Driver Version: 8.782.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/29/2010 01:54:02, 628224 bytes
WHQL Logo’d: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BDC-11CF-2571-2A10BEC2C535}
Vendor ID: 0×1002
Device ID: 0×689C
SubSys ID: 0×30201682
Revision ID: 0×0000
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

i75820K@4.4ghz Noctua NHU14S GTX980TiSC
SoundblasterZ AsusX99Pro 512GBM2SSD 1TBSSD
3TBHDD 16gbRAM Corsair900D Win10Pro Corsair rmi1000w ethernet 100 down, 6 up

Graphics lag since last build

in Account & Technical Support

Posted by: My Password Is Taco.7134

My Password Is Taco.7134

Are your other games working fine?
I am having this issue too, but it appears to be a routing problem with ArenaNet servers and ISP providers. Just look at all the recent threads for Lag issues.

Graphics lag since last build

in Account & Technical Support

Posted by: Flatley.1620

Flatley.1620

Hi, there. This doesn’t seem like internet lag. It’s more graphics lag since yesterday’s build only – it’s really choppy in LA and DR, down to 7FPS. Up until this latest update (since last October), everything has been silky smooth and I hadn’t even needed to look at how many fps’ I was achieving.

I’m playing from the UK via an ethernet connection on a 20mbits/sec pipe – if that helps.

EDIT – yes, everything else is fine this end.

i75820K@4.4ghz Noctua NHU14S GTX980TiSC
SoundblasterZ AsusX99Pro 512GBM2SSD 1TBSSD
3TBHDD 16gbRAM Corsair900D Win10Pro Corsair rmi1000w ethernet 100 down, 6 up

Graphics lag since last build

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Hi, thanks for the reply. Below are the specs (from a heavily edited dxdiag – too long to post here).

However, could I ask why you’re asking for a temperature check? I’m just curious as this graphics lag was only encountered from a cold start after yesterday’s build…

System Information

Time of this report: 11/16/2010, 17:21:23
Machine name: MININT-C870EJL
Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
BIOS: BIOS Date: 11/01/10 17:32:31 Ver: 08.00.15
Processor: Intel® Core™ i7 CPU X 980 @ 3.33GHz (12 CPUs), ~4.0GHz
Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
Page File: 1569MB used, 10699MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: ATI Radeon HD 5900 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter CrossFire Secondary (0×689C)
DAC type: Internal DAC
Device Key: Enum\PCI\VEN_1002&DEV_689C&SUBSYS_30201682&REV_00
Display Memory: 716 MB
Dedicated Memory: 2009 MB
Shared Memory: 2803 MB
Current Mode: 1920 × 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL 2407WFP
Monitor Id: DELA016
Native Mode: 1920 × 1200(p) (59.950Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1047 (English)
Driver Version: 8.782.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/29/2010 01:54:02, 628224 bytes
WHQL Logo’d: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BDC-11CF-2571-2A10BEC2C535}
Vendor ID: 0×1002
Device ID: 0×689C
SubSys ID: 0×30201682
Revision ID: 0×0000
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

The time of that report seems kind of outdated…like before the game even came out.

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

Graphics lag since last build

in Account & Technical Support

Posted by: Flatley.1620

Flatley.1620

Ack! A /facepalm moment if ever there was one – thanks for pointing that out! This report would be better, using the Game Advisor app.

Edit: Looking through that report, I’m seeing a lot of this during the pathping section:

→ canceled by GameAdvisor due to timeout(500 sec)

Could that be having an impact on the FPS I’m seeing?

/headscratch

i75820K@4.4ghz Noctua NHU14S GTX980TiSC
SoundblasterZ AsusX99Pro 512GBM2SSD 1TBSSD
3TBHDD 16gbRAM Corsair900D Win10Pro Corsair rmi1000w ethernet 100 down, 6 up

(edited by Flatley.1620)

Graphics lag since last build

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

One of the major culprits of graphics lag and stutter is an overheating component, typically CPU or GPU.

Graphics lag since last build

in Account & Technical Support

Posted by: Flatley.1620

Flatley.1620

OK, here we go.

CPU idle:
http://homepage.ntlworld.com/flatleythebard/images/cputempidle.jpg

CPU in game:
http://homepage.ntlworld.com/flatleythebard/images/cputempingame.jpg

GPU idle:
http://homepage.ntlworld.com/flatleythebard/images/gputempidle.jpg

GPU in game: http://homepage.ntlworld.com/flatleythebard/images/gputempingame.jpg

This is pretty much what I found yesterday when playing under the latest build i.e. switched the PC on and played straight away. The lag is incredible – even watching my drake’s tail wag was painful.

Update: support ticket raised #130704-001343

i75820K@4.4ghz Noctua NHU14S GTX980TiSC
SoundblasterZ AsusX99Pro 512GBM2SSD 1TBSSD
3TBHDD 16gbRAM Corsair900D Win10Pro Corsair rmi1000w ethernet 100 down, 6 up

(edited by Flatley.1620)