Guild Bank Hacked

Guild Bank Hacked

in Account & Technical Support

Posted by: macon.4065

macon.4065

Hi,

The Guild bank for New Rome on the Crystal Desert Server was hacked into. Their were many things taken out and it says an unknown user did it. Please help me correct this and restore the items in the bank. The guildies are pretty upset about this situation and we are unclear as to how they got in.

Thanks
macon.4965

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Guild Bank Hacked

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

Unfortunately, Anet does not restore guild banks. They even made a post about this already. It would ruin the economy of the game if they did. You can find the post about it in the forum even. It sucks for your guild, but the reason behind it is very sound.

I’m a Moose, a ginger moose even.

Guild Bank Hacked

in Account & Technical Support

Posted by: YuGiOh.4906

YuGiOh.4906

it was someone that left your guild, look to see who left it, and add them to either blocked or friends list, and if the unknown name shows up as that person, you found your thief.

Guild Bank Hacked

in Account & Technical Support

Posted by: kaat.8237

kaat.8237

Or it was a hacked account, the hacker who then removed items from the guild bank. Either way, Anet doesn’t restore Guild Bank thievery.

MARA on Gunner’s Hold

Guild Bank Hacked

in Account & Technical Support

Posted by: YuGiOh.4906

YuGiOh.4906

Either way, you cant redeem your items, becareful how you setup your ranks next time.

Guild Bank Hacked

in Account & Technical Support

Posted by: GM Talon.8726

GM Talon.8726

Lead Game Master

As others have stated, one of the other Lead GMs made a post regarding guild bank restorations. You can find it here: https://forum-en.gw2archive.eu/forum/support/account/Guild-banks-and-Customer-Support/first#post4419815