Guild Wars 2

So, I bought the retail copy of GW2 today and began installing CD 1. I got up to 24% and received the error message: “There was an error copying installation data.”

Does anyone have a fix? Any help would be appreciated
Thanks

Have you retried?

Did you check the disk for scratches?

You could just download the client via the website.

I also bought a copy of GW2 today and tried installing it however it would read 0kb and then it would say connection failure please try again I also tried downloading the game from game client but it would have the same problem. I have excellent signal strength for the internet so I do not understand the connection failure.

any idea on how to fix it would be much appreciated
thank you

Don’t install from disk. Install from online.