Guild Wars 2

So I just started playing the game and after a short stint of playing my game freezes and I have to Crtl Alt Delete to get out of it. After it has been shut down I try to restart playing and i get this error http://imgur.com/o0pLJlS I am not really sure why. The one thing that I noticed is that in my program files I have all of the files including local.dat, and in my Documents file I also have a local.dat file. If I delete the local.dat file in “My documents” then the game runs fine. The only problem then is that every time I start up the game it creates a new local.dat file in “my documents”. I think that this might be the problem. Any help would be greatly appreciated. Thanks!

You need local.dat, this is your in-game settings and such. Make sure you are running gw2.exe as administrator and see if you still have this problem.

Kyllaa.1385:

You need local.dat, this is your in-game settings and such. Make sure you are running gw2.exe as administrator and see if you still have this problem.

Yes I am running it in administrator. I uninstalled it and am going to try and re install it in a different location like my documents rather than program files.

You shouldn’t need to do that.

Are you running any antivirus/firewall software or anything else that may be blocking access?

But let me know how you go after re-installing. For future, you’ll want to backup gw2.dat so you won’t have to download the whole ~17.5gb file every time.

Kyllaa.1385:

You shouldn’t need to do that.

Are you running any antivirus/firewall software or anything else that may be blocking access?

But let me know how you go after re-installing. For future, you’ll want to backup gw2.dat so you won’t have to download the whole ~17.5gb file every time.

I am running Microsoft Security Essentials by the way. I will let you know what happens after I re install. Thanks for the help by the way. This has been a very frustrating experience!

I’m sure it has, will keep watch for your update.

Tparkinson.1902:

Kyllaa.1385:

You shouldn’t need to do that.

Are you running any antivirus/firewall software or anything else that may be blocking access?

But let me know how you go after re-installing. For future, you’ll want to backup gw2.dat so you won’t have to download the whole ~17.5gb file every time.

I am running Microsoft Security Essentials by the way. I will let you know what happens after I re install. Thanks for the help by the way. This has been a very frustrating experience!

MSE shouldn’t interfere if you are using default settings. I run MSE and my client runs fine, so I would say you can safely eliminate that from potential problems.

Ilithis, do you somehow think his file is set to read only? I mean, if he’s running the client as admin and MSE shouldn’t be affecting it, what else could be in your opinion?

He had already uninstalled it before any further troubleshooting could come about lol, so just in case the issue still exists post-install.

Kyllaa.1385:

Ilithis, do you somehow think his file is set to read only? I mean, if he’s running the client as admin and MSE shouldn’t be affecting it, what else could be in your opinion?

He had already uninstalled it before any further troubleshooting could come about lol, so just in case the issue still exists post-install.

I doubt it, but you can always check the attributes of a file by right-clicking the file and going to ‘Properties’. Then go to the ‘Details’ tab and there should be a list of characters signifying what attributes that file has, ‘R’ being read-only.

OK well I finally re installed it and it played for about a half an hour and then froze. I checked to see if the run as admin was checked. It wasn’t for some reason so i re checked it, restarted my computer and tried to run again. Worked for maybe 10 mins and then froze again.

Ilithis Mithilander.3265:

Kyllaa.1385:

Ilithis, do you somehow think his file is set to read only? I mean, if he’s running the client as admin and MSE shouldn’t be affecting it, what else could be in your opinion?

He had already uninstalled it before any further troubleshooting could come about lol, so just in case the issue still exists post-install.

I doubt it, but you can always check the attributes of a file by right-clicking the file and going to ‘Properties’. Then go to the ‘Details’ tab and there should be a list of characters signifying what attributes that file has, ‘R’ being read-only.

I just checked the attributes and it was A.

Tparkinson.1902:

Ilithis Mithilander.3265:

Kyllaa.1385:

Ilithis, do you somehow think his file is set to read only? I mean, if he’s running the client as admin and MSE shouldn’t be affecting it, what else could be in your opinion?

He had already uninstalled it before any further troubleshooting could come about lol, so just in case the issue still exists post-install.

I doubt it, but you can always check the attributes of a file by right-clicking the file and going to ‘Properties’. Then go to the ‘Details’ tab and there should be a list of characters signifying what attributes that file has, ‘R’ being read-only.

I just checked the attributes and it was A.

AKA read only is not a problem.

Archive: When set, it indicates that the hosting file has changed since the last backup operation. Windows’ file system sets this attribute on any file that has changed. Backup software then has the duty of clearing it upon a successful backup.

@ilithis and @Kyllaa well thanks for the help guys, I really appreciate it. However, it looks like it isn’t going to work.

Tparkinson.1902:

@ilithis and @Kyllaa well thanks for the help guys, I really appreciate it. However, it looks like it isn’t going to work.

Eh, I’m not done trying to fix it yet. What are your computer specifications? Lets start from the bottom and see if we can’t find a problem. Main things are the GPU, CPU, and RAM capacity and speeds.

Ilithis Mithilander.3265:

Tparkinson.1902:

@ilithis and @Kyllaa well thanks for the help guys, I really appreciate it. However, it looks like it isn’t going to work.

Eh, I’m not done trying to fix it yet. What are your computer specifications? Lets start from the bottom and see if we can’t find a problem. Main things are the GPU, CPU, and RAM capacity and speeds.

I downloaded the HWMoniter you told me about

Processor- Intel i7-2670QM CPU @2.20 GHz
Ram- 8 GB
System- 64 bit
Graphics- When I run the diagnostic tool it says I am using integrated graphics but that doesnt make sense. I should be running a GeForce Gt550M i believe. I hope this helps. Thanks once again!

If your processor is M, that means it’s a mobile version GPU. You may actually have dual vid cards, 1 integrated, 1 discrete. If you have 2, you have to tell your computer which to use… I’m not sure if this would cause your specific issue, Ilithis is probably still helping you there since I’m fresh out of ideas lol.

Is this a laptop?

Tparkinson.1902:

Ilithis Mithilander.3265:

Tparkinson.1902:

@ilithis and @Kyllaa well thanks for the help guys, I really appreciate it. However, it looks like it isn’t going to work.

Eh, I’m not done trying to fix it yet. What are your computer specifications? Lets start from the bottom and see if we can’t find a problem. Main things are the GPU, CPU, and RAM capacity and speeds.

I downloaded the HWMoniter you told me about

Processor- Intel i7-2670QM CPU @2.20 GHz
Ram- 8 GB
System- 64 bit
Graphics- When I run the diagnostic tool it says I am using integrated graphics but that doesnt make sense. I should be running a GeForce Gt550M i believe. I hope this helps. Thanks once again!

Hmm, well that MIGHT be a problem, not related to not being able to play, but still a problem. You should be able to set which graphics module you are using in BIOS. If not in BIOS then there might be some Intel graphics utility that allows you to swap between the two when you are booted into windows. Your best friend for this would be Google.

What are your GPU and CPU temperatures while idle and while the game has been running for 10 minutes?

Ilithis Mithilander.3265:

Tparkinson.1902:

Ilithis Mithilander.3265:

Tparkinson.1902:

@ilithis and @Kyllaa well thanks for the help guys, I really appreciate it. However, it looks like it isn’t going to work.

Eh, I’m not done trying to fix it yet. What are your computer specifications? Lets start from the bottom and see if we can’t find a problem. Main things are the GPU, CPU, and RAM capacity and speeds.

I downloaded the HWMoniter you told me about

Processor- Intel i7-2670QM CPU @2.20 GHz
Ram- 8 GB
System- 64 bit
Graphics- When I run the diagnostic tool it says I am using integrated graphics but that doesnt make sense. I should be running a GeForce Gt550M i believe. I hope this helps. Thanks once again!

Hmm, well that MIGHT be a problem, not related to not being able to play, but still a problem. You should be able to set which graphics module you are using in BIOS. If not in BIOS then there might be some Intel graphics utility that allows you to swap between the two when you are booted into windows. Your best friend for this would be Google.

What are your GPU and CPU temperatures while idle and while the game has been running for 10 minutes?

Ok well I have been traveling and my computer has been off for a while. Right after turning it on it was at 111 degrees F after a few minutes it maxed out at 134. After playing the game however it maxed out at 185! Is this the problem. Also how do I access BIOS?

Tparkinson.1902:

Ilithis Mithilander.3265:

Tparkinson.1902:

Ilithis Mithilander.3265:

Tparkinson.1902:

@ilithis and @Kyllaa well thanks for the help guys, I really appreciate it. However, it looks like it isn’t going to work.

Eh, I’m not done trying to fix it yet. What are your computer specifications? Lets start from the bottom and see if we can’t find a problem. Main things are the GPU, CPU, and RAM capacity and speeds.

I downloaded the HWMoniter you told me about

Processor- Intel i7-2670QM CPU @2.20 GHz
Ram- 8 GB
System- 64 bit
Graphics- When I run the diagnostic tool it says I am using integrated graphics but that doesnt make sense. I should be running a GeForce Gt550M i believe. I hope this helps. Thanks once again!

Hmm, well that MIGHT be a problem, not related to not being able to play, but still a problem. You should be able to set which graphics module you are using in BIOS. If not in BIOS then there might be some Intel graphics utility that allows you to swap between the two when you are booted into windows. Your best friend for this would be Google.

What are your GPU and CPU temperatures while idle and while the game has been running for 10 minutes?

Ok well I have been traveling and my computer has been off for a while. Right after turning it on it was at 111 degrees F after a few minutes it maxed out at 134. After playing the game however it maxed out at 185! Is this the problem. Also how do I access BIOS?

185F isn’t bad, when converted to Celsius its only 85C, which is under load and you are on a laptop. Although, anything much higher and I would start to worry. 85C is what I regard as close to the safe max limit. I like to leave myself 10C+ so that if my fan dies, I have time to kill the computer before it over heats. When you get close to boiling water, around 90-95C, is when I consider something wrong and needs cleaning.

To enter BIOS, restart your computer and before Windows or whatever operating system boots up you’ll want to repeatedly smash ‘Delete’ on your keyboard until the BIOS screen comes up. ‘Delete’ is normally the key used to get to the BIOS screen before the computer boots to a consumer operating system, sometimes it might be an ‘f#’ key. Once in BIOS, you can change a bunch of settings for the computer, one of them might be which GPU the laptop uses primarily, either the discrete GPU or the GPU embedded with the CPU.

Ilithis Mithilander.3265:

Tparkinson.1902:

Ilithis Mithilander.3265:

Tparkinson.1902:

Ilithis Mithilander.3265:

Tparkinson.1902:

@ilithis and @Kyllaa well thanks for the help guys, I really appreciate it. However, it looks like it isn’t going to work.

Eh, I’m not done trying to fix it yet. What are your computer specifications? Lets start from the bottom and see if we can’t find a problem. Main things are the GPU, CPU, and RAM capacity and speeds.

I downloaded the HWMoniter you told me about

Processor- Intel i7-2670QM CPU @2.20 GHz
Ram- 8 GB
System- 64 bit
Graphics- When I run the diagnostic tool it says I am using integrated graphics but that doesnt make sense. I should be running a GeForce Gt550M i believe. I hope this helps. Thanks once again!

Hmm, well that MIGHT be a problem, not related to not being able to play, but still a problem. You should be able to set which graphics module you are using in BIOS. If not in BIOS then there might be some Intel graphics utility that allows you to swap between the two when you are booted into windows. Your best friend for this would be Google.

What are your GPU and CPU temperatures while idle and while the game has been running for 10 minutes?

Ok well I have been traveling and my computer has been off for a while. Right after turning it on it was at 111 degrees F after a few minutes it maxed out at 134. After playing the game however it maxed out at 185! Is this the problem. Also how do I access BIOS?

185F isn’t bad, when converted to Celsius its only 85C, which is under load and you are on a laptop. Although, anything much higher and I would start to worry. 85C is what I regard as close to the safe max limit. I like to leave myself 10C+ so that if my fan dies, I have time to kill the computer before it over heats. When you get close to boiling water, around 90-95C, is when I consider something wrong and needs cleaning.

To enter BIOS, restart your computer and before Windows or whatever operating system boots up you’ll want to repeatedly smash ‘Delete’ on your keyboard until the BIOS screen comes up. ‘Delete’ is normally the key used to get to the BIOS screen before the computer boots to a consumer operating system, sometimes it might be an ‘f#’ key. Once in BIOS, you can change a bunch of settings for the computer, one of them might be which GPU the laptop uses primarily, either the discrete GPU or the GPU embedded with the CPU.

Ok so Newest update. I was able to play yesterday for about 2 hours. The computer got really hot but it never crashed. I tried playing again tonight but then after a few seconds it crashed again. The computer had just been turned on and was not hot.

Well, at least you seemed to have fixed the local.dat error.

Btw, the temps posted, we’re they for GPU or CPU? (curiosity)

Also, maybe check your crash logs or arenanet.log files under my documents/guild wars 2. Or your system event viewer for corresponding items.