Guild Wars 2 Crashing...

Guild Wars 2 Crashing...

in Account & Technical Support

Posted by: thewaterguy.4796

thewaterguy.4796

Ever since the new update “Flame and Frost Prelude” (Epic by the way) Guild wars 2 has been crashing and giving me the same error “A fatal error has occured and GW2 needs to close”

I have sent multiple error reports to Anet but its still glitched
is their a fix or will this be fixed in the next patch?

Guild Wars 2 Crashing...

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Posted by: JunkSoul.8254

JunkSoul.8254

I believe I have been having the same problem

Guild Wars 2 Crashing...

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Posted by: Annabotannie.4607

Annabotannie.4607

Having the same problem aswell.

Guild Wars 2 Crashing...

in Account & Technical Support

Posted by: Retrospek.4583

Retrospek.4583

In your documents folder, there is a Guild Wars 2 folder, in that folder there is a file ArenaNet.log. Check that file (and you might even want to post the contents of that file in a spoiler tag on here), and hopefully that will give you some idea as to what might be causing the crash.

My guess is, that since it’s not everyone, it’s a conflict between the client and something running on your machine (a driver, another program in the background, etc.). Post some of the information about your machine (video card, memory, OS version, etc.) and maybe others here can help determine what might be happening.

Good luck

Guild Wars 2 Crashing...

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Posted by: Annabotannie.4607

Annabotannie.4607

Well this the error i’m getting the whole time:

—> Crash <—
Assertion: A file was corrupted in the archive. Please run once with ‘-repair’!
File: ..\..\..\Game\Main\MainCli.cpp(589)
App: Gw2.exe
Pid: 3644
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16974
When: 2013-03-10T13:00:07Z 2013-03-10T15:00:07+02:00
Uptime: 0 days 0:00:30
Flags: 0

—> System <—
Name: ANNIE-PC
IpAddr: 192.168.13.244
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 6115MB/ 8147MB 75%
Paged: 13755MB/16293MB 84%
Virtual: 2345MB/ 4095MB 57%
Load: 24%
CommitTotal: 2537MB
CommitLimit: 16293MB
CommitPeak: 3564MB
SystemCache: 5757MB
HandleCount: 16124
ProcessCount: 49
ThreadCount: 689

—> Process Memory <—
Private: 1111MB
WorkingSet: 653MB
PeakWorkingSet: 653MB
PageFaults: 386419

Guild Wars 2 Crashing...

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Posted by: Annabotannie.4607

Annabotannie.4607

continue:

—> Game Context <—
MapId: 28
Flags: 0×241
ElapsedTime: 00:00:06

—> World State <—
<WorldState BufferCapacity=“0” BufferUsed=“0” DrawCalls=“18” Fps=“50” EffectLights=“0” ImageMemory=“1238016” Lights=“0” Materials=“7” OcclusionQueriesOccluded=“0” OcclusionQueriesStalled=“0” OcclusionQueriesUnoccluded=“0” Particles=“0” Submodels=“18” TextureLoadsPending=“36” TextureMemory=“0” Triangles=“36” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“0” CameraPos=“2550.95, 5194.79, -3518.12” CameraFwd=“-0.904168, 0.36315, 0.224951” MapName=“wZY+N.r5jOv” MapNamespace=“7bzex” MapType=“Public” MapId=“28” PlayerFacing=“-0.929774, 0.368132, 0” PlayerPos=“2083.8, 5382.41, -3321.9” PlayerVelocity=“0, 0, 0” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×5f8 <—

—> Trace <—
Pc:004020d5 Fr:376afd5c Rt:0088b29d Arg:376afdbc 06d4a990 00000001 00044a38
Pc:0088b29d Fr:376afd84 Rt:0088d4ad Arg:00011f13 00000000 376afdbc 06d4a990
Pc:0088d4ad Fr:376afda0 Rt:0088d5e6 Arg:376afdbc 070a7770 113416b0 006bddd2
Pc:0088d5e6 Fr:376afdc0 Rt:006be58c Arg:09025cfc 070a7770 113416b0 1133f838
Pc:006be58c Fr:376afdec Rt:006be848 Arg:00000000 09025cfc 070a7770 00000014
Pc:006be848 Fr:376afe10 Rt:006d3005 Arg:00412a87 0a1e54dc 376afe70 0000000c
Pc:006d3005 Fr:376afe34 Rt:004160df Arg:3ca3d70a 00ad790f 070ab8d8 070ab4b0
Pc:004160df Fr:376afe7c Rt:00ad3cad Arg:070ab4b0 070ab504 0a1e54d0 00000008
Pc:00ad3cad Fr:376afeec Rt:00ad4009 Arg:9e04287b 00000001 00246ca9 037a5cb8
Pc:00ad4009 Fr:376aff24 Rt:00ad40df Arg:00000000 072af080 0068085f 00000000
Pc:00ad40df Fr:376aff44 Rt:008d5a9d Arg:072af080 9e042823 00000000 037a5cb8
Pc:008d5a9d Fr:376aff7c Rt:008d5b45 Arg:00000000 376aff94 76fe33aa 037a5cb8
Pc:008d5b45 Fr:376aff88 Rt:76fe33aa Arg:037a5cb8 376affd4 77759ef2 037a5cb8
Pc:76fe33aa Fr:376aff94 Rt:77759ef2 Arg:037a5cb8 40cb2610 00000000 00000000
Pc:77759ef2 Fr:376affd4 Rt:77759ec5 Arg:008d5ac3 037a5cb8 00000000 00000000
Pc:77759ec5 Fr:376affec Rt:00000000 Arg:008d5ac3 037a5cb8 00000000 00000000

—> Thread registers <—
eax=376af928 ebx=00000000 ecx=00000000 edx=0000003c esi=00000000 edi=00000000
eip=004020d5 esp=376afd3c ebp=376afd5c
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 376AF908 33316631 00686475 00000000 376af978
eax-16 376AF918 7544c40d 376af978 7544c41f 376af928
eax 0 376AF928 80000003 00000000 00000000 7544c41f
eax
16 376AF938 00000002 00000002 11014ee0 00000280
eax+32 376AF948 20307830 0000003c 376afcb0 376afa30
eax+48 376AF958 376af97c 008d96a3 376afa30 00000000

—> Code <—
004020B5 ba0e0000 00e8011e 47005f5e 85db5b75 ……..G._^..[u
004020C5 14684d02 0000ba30 c22401b9 b8c42401 .hM….0.$….$.
004020D5 e8564528 008be55d c3cccc33 c0568bf1 .VE(…]…3.V..
004020E5 89068946 04894608 89460c89 46108946 …F..F..F..F..F
004020F5 14c74618 09000000 c7461c05 00000089 ..F……F……
00402105 46248946 28894620 c7462c40 0000008d F$.F(.F .F,@….

Guild Wars 2 Crashing...

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Posted by: Annabotannie.4607

Annabotannie.4607

Continue:
—> Stack <—
376AFD3C 004020da 0000024d 00000005 1146ca10 . .M.........F. 376AFD4C 0003ac9c 0003ac9c 00000100 00011f13 ................ 376AFD5C 376afd84 0088b29d 376afdbc 06d4a990 ..j7......j7.... 376AFD6C 00000001 00044a38 ffffffff 00000000 ....8J.......... 376AFD7C ffffffff 0001c1f8 376afda0 0088d4ad ..........j7.... 376AFD8C 00011f13 00000000 376afdbc 06d4a990 ..........j7.... 376AFD9C 00000000 376afdc0 0088d5e6 376afdbc ......j7......j7 376AFDAC 070a7770 113416b0 006bddd2 113416b0 pw....4...k...4. 376AFDBC 00000000 376afdec 006be58c 09025cfc ......j7..k..\.. 376AFDCC 070a7770 113416b0 1133f838 0e850780 pw....4.8.3..... 376AFDDC 00000024 376afe14 07353280 9e042ab3 $.....j7.25..*.. 376AFDEC 376afe10 006be848 00000000 09025cfc ..j7H.k......\.. 376AFDFC 070a7770 00000014 070a7780 00000014 pw.......w...... 376AFE0C 09025cb0 376afe34 006d3005 00412a87 .\..4.j7.0m..*A. 376AFE1C 0a1e54dc 376afe70 0000000c 3ca3d70a .T..p.j7.......&lt; 376AFE2C 3ca3d70a 3ca3d70a 376afe7c 004160df ...&lt;...&lt;|.j7.`A. 376AFE3C 3ca3d70a 00ad790f 070ab8d8 070ab4b0 ...&lt;.y.......... 376AFE4C 070ab4e4 00000002 00000002 00000008 ................ 376AFE5C 376afe78 070ab8d8 00000001 070ab4b0 x.j7............ 376AFE6C 070ab7d4 0a1e54dc 070ab4fd 00000000 .....T.......... 376AFE7C 376afeec 00ad3cad 070ab4b0 070ab504 ..j7.&lt;.......... 376AFE8C 0a1e54d0 00000008 376afec0 070ab8d8 .T........j7.... 376AFE9C 00000001 00246ca9 037a5cb8 00000000 .....l$..\z..... 376AFEAC 75453bf4 9e046613 00000001 bbb0f64e .;Eu.f......N... 376AFEBC 00000001 00000014 00000000 00000000 ................ 376AFECC 00000001 037a5cb8 00246ca9 00000001 .....\z..l$..... 376AFEDC 74fa270c 119a6d5a 00000000 9e0429b3 .'.tZm.......).. 376AFEEC 376aff24 00ad4009 9e04287b 00000001 $.j7...{(……
376AFEFC 00246ca9 037a5cb8 fffffffe 80000003 .l$..\z………
376AFF0C 376afef4 376af370 376aff6c 008d5c00 ..j7p.j7l.j7.\..
376AFF1C a8355fb7 00000000 376aff44 00ad40df .5…..D.j7.@..
376AFF2C 00000000 072af080 0068085f 00000000 ……*.
.h…..
376AFF3C 037a5cb8 00000000 376aff7c 008d5a9d .\z…..|.j7.Z..
376AFF4C 072af080 9e042823 00000000 037a5cb8 ..*.#(…….\z.
376AFF5C 037a5cb8 376aff50 376aff50 376affc4 .\z.P.j7P.j7..j7
376AFF6C 376affc4 008d5c00 a835a43f 00000000 ..j7.\..?.5…..
376AFF7C 376aff88 008d5b45 00000000 376aff94 ..j7E[……..j7
376AFF8C 76fe33aa 037a5cb8 376affd4 77759ef2 .3.v.\z…j7..uw
376AFF9C 037a5cb8 40cb2610 00000000 00000000 .\z..&.@……..
376AFFAC 037a5cb8 00000000 00000000 00000000 .\z………….
376AFFBC 376affa0 00000000 ffffffff 777971d5 ..j7………qyw
376AFFCC 00d51cf4 00000000 376affec 77759ec5 ……….j7..uw
376AFFDC 008d5ac3 037a5cb8 00000000 00000000 .Z…\z………
376AFFEC 00000000 00000000 008d5ac3 037a5cb8 ………Z…\z.

—> Error Logs <—
Verify/repair was skipped by the user.
File 0×11f13 stream 0×0 is corrupt
Raw file 0×00011f13:0×00011f13 has CRC 0xea68a4fd.
Deleting file 0×00011f13

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1200
Version = 9.18.0013.1407
Description = NVIDIA GeForce GTX 560 Ti
Compat = 0×00100800
VidMem = 4047 MB

Any ideas :?
I have run the repair and logged error report.

Guild Wars 2 Crashing...

in Account & Technical Support

Posted by: Retrospek.4583

Retrospek.4583

If you have run the repair, and it’s still not working, as a last ditch effort, you could try reinstalling the game. I know it’s not the preferred solution, but the log file is indicating that you have a corrupt file in the archive. If the repair isn’t fixing it, then the only other way I can see to fix it, is to force it to repatch by reinstalling.

Guild Wars 2 Crashing...

in Account & Technical Support

Posted by: Annabotannie.4607

Annabotannie.4607

Still no joy

Guild Wars 2 Crashing...

in Account & Technical Support

Posted by: Herr der Friedhoefe.2490

Herr der Friedhoefe.2490

Every single night. Lags and crash. Not fun Anet.

My posts are facts as I know them, or my own opinion, and do not represent any guild.