Guild Wars 2

Guild Wars 2, in its current state, suffers crippling sound issues with the Logitech G35 or G930 headsets. I have seen many other users of these headsets reporting these issues, so I am sure that it is NOT a technical support issue, but rather an issue with the Guild Wars 2 client software.

In case ArenaNet are not familiar with these headsets, they have a switch built into them that switches between 7.1 surround sound and stereo mode.

The issue itself is that, when the headset is switched to stereo mode, some sounds (mostly cinematic conversation dialogue and anything that is simply broadcast throughout both speakers instead of having any real ‘placement’ in the world) only emits through the left speaker.

When the headset is set to surround mode, sound comes through speakers properly but some of it is so low frequency that it comes out very garbled and distorted.

This is not, I repeat not an issue with the end user, nor an issue with the headset itself. It works fine in practically everything else.

(In case it helps, a workaround at the moment is to enable ‘low frequency protection’ in the Windows sound enhancements).

There’s actually two separate issues here.

When set to Stereo Mode, many sounds do indeed only get emitted from one speaker and this appears to be a game client issue.

However, the distortion that occurs when the headsets are set to Surround Mode is a Logitech driver issue. Many people have experienced this problem outside Guild Wars 2 and there’s been much success with installing older drivers (particularly those released before the headsets were included in Logitech’s Gaming Software). This is well documented and there are links to older driver versions housed on the Logitech site that “work around” the issue, particularly for G35 users like myself.

Cool I will try the older driver thing, I do have some issues as descrived. Thank you!