Guild Wars 2

I’m running on an extremely up to date ACER Aspire V3 771G-6485 Laptop – That came with Windows 8 stocked on it. So I’m working with it.
NVIDIA GeForce GT 730M
6GB DDR3 Memory
Everything is updated and and updated x2 My boyfriend and I are both very much on top of the updates. But Guild Wars 2 won’t install. We’ve tried every single user trick out on google to make Guild Wars 2 install. Nothing is so far working. I don’t know what’s wrong. Troubleshooting it, it runs under older windows. Obviously, the game is ‘out of date’ for 8 and 8 is simply being a negative nancy. I know there are users that play GW2 on windows 8 and I don’t know how they did it. What on earth is mine even doing.
(I will provide more technical description of the system when he’s not on it. I’m a working functioning not so borked windows.)

Compatibility mode? Not sure.

There shouldn’t be any problems at all.

Copy the game folder over from the one that works to the Win 8 machine.

It works perfectly fine on my Windows 8 machine so that’s not the problem.

A possible solution is to install in C:\Guild Wars 2\ because program files has been protected against frequent writes (which GW2 does). Furthermore, make a shortcut to the GW2.exe and start it with right click > run as administrator. Double check whether you’re actually logged on as administrator.

Furthermore “won’t install” isn’t a good error description. If possible make a screenshot and/or type over the very exact error message.

YES! I have this exact same problem on the exact same laptop which I bought because I was told would easily be able to play GW2. So far I have never got an error message at all, the installer “just quits” after you click the yes icon for “Do you want this program to make changes to your computer” and nothing else pops up after that. So far I have tried

- Renaming installer to Gw2.exe
- Deleing the Dat files
- Running as administrator
- Turning off windows firewall and anti virus
- Moving installer to a different directory

Basically any answer that I Goggled for I have tried with none having any effect at all!

Please help!

Acaelus.1806:

YES! I have this exact same problem on the exact same laptop which I bought because I was told would easily be able to play GW2. So far I have never got an error message at all, the installer “just quits” after you click the yes icon for “Do you want this program to make changes to your computer” and nothing else pops up after that. So far I have tried

- Renaming installer to Gw2.exe
- Deleing the Dat files
- Running as administrator
- Turning off windows firewall and anti virus
- Moving installer to a different directory

Basically any answer that I Goggled for I have tried with none having any effect at all!

Please help!

What are the specifications of the computer you are trying to install Guild Wars 2 on?

You may want to be certain that you have all windows updates installed, even the optional ones. Just a thought.

OK so is this the system specs you guys wanted?

Machine name: LAPTOP
Operating System: Windows 8.1 Pro Preview 64-bit (6.3, Build 9431) (9431.winmain_bluemp.130615-1214)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire V3-771
BIOS: V2.14
Processor: Intel® Core™ i7-3632QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 16384MB RAM
Available OS Memory: 16202MB RAM
Page File: 2530MB used, 37223MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11

Mine was working on windows 8 until I upgraded to windows 8.1 now it will not run. I can’t even uninstall it so I can reinstall.

• Error Logs <—*
  VerifyAccess failed or denied access with 0×80070716 – 1

Running as admin wobble?

If that doesn’t help, start your own thread with complete details including system specs and if possible, your arenanet.log exported as a .txt (attach files using more posting & formatting options below).

I’m running this game on windows 8 and 8.1 and it runs better compared to win7.

i don’t know what you mean by install? my gw2 client is pretty much just one large file and one exe ??

Same problem appeared when I was trying to install it on my girlfriend’s laptop. After hours of fiddling with it and trying to make it work and messing up her laptop, refreshing (reinstalling) her Windows 8 system ended up making the install work properly.