Guild Wars 2 issues. Please help.
This happens with just Guild Wars 2 and none other of my videogames.
So I tried the NVIDIA control panel to fix the anti aliasing and it still is having the black screen issues. Don’t know what to do. I need help
Guild Wars 2 issues. Please help.
in Account & Technical Support
Posted by: Ilithis Mithilander.3265
If I were you, I would try reinstalling the graphics driver. I would link you to where you could download it, but I don’t know your computer specs.
Make sure to do a clean install when you reinstall your graphics driver. There is a checkbox during the installation process that you click to do this.
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]
I will try to do that. Will repost the results
it did not work. I’m starting to get really frustrated with this. All i want is to be able to play Guild Wars for more then just a few minutes. It Crashes on me every time. I reinstalled my driver, i messed with the Administrative tools on the Compatibility tab in the properties options. I dont really know what else to do. Not sure if im missing any specific files or what not. I reinstalled GW2 the other day when this problem first started up. The didnt change anything. I messed with the AA option in the NVIDIA control panel, and that didnt do what i wanted. any advice to try to help me would be greatly appreciated. thank you.
Hi erkball – If you’re still having this issue could you please provide the crash report so we can take a look to see why you might be experiencing this problem? You can find the report by navigating to Documents\Guild Wars 2 and it’ll be the ArenaNet.log file.
You can also attach it to the thread by clicking “More posting & formatting options…”
I am pretty sure this is what you are looking for.
If you could please get back to me as soon as possible. thank you.
Attachments:
so now it is doing it with Fallen Enchantress. so now i am thinking it has to do with the graphics card, i am unaware. this is really the first computer that i have owned that i am supposed to be playing video games on. i really hope that it isnt a GPU problem, because i dont want to have to get a whole new computer since you cant just replace the GPU in a laptop.
so now it is doing it with Fallen Enchantress. so now i am thinking it has to do with the graphics card, i am unaware. this is really the first computer that i have owned that i am supposed to be playing video games on. i really hope that it isnt a GPU problem, because i dont want to have to get a whole new computer since you cant just replace the GPU in a laptop.
what you should hope is that its a driver problem rather than a hardware problem. I will advise you to try other nvidia drivers.
Hi erkball – Sorry I’m getting back to you so late! Unfortunately the info in the crashlog is a little vague and so we’d need to collect a bit more diagnostic info from you in order to do more testing. This way we can better narrow down any potential causes of the issue rather than just throwing troubleshooting steps at you that have nothing to do with the issue.
That being said, for quicker one on one assistance, I’d recommend opening up a support ticket with a Game Advisor report attached. If you’d like, you can also provide the report to this thread as well. I’ve included a link to a sticky below which should give you some more information on creating support tickets:
Hey Ashley, please ask the devs for some sense okittennowledgement of the on-going lag issue that has had ZERO attention from Anet. I’m posting in this thread because apparently there is a perception that the problem affecting 1000s of players isn’t as important as one person crashing.