Guild bank restoration

Guild bank restoration

in Account & Technical Support

Posted by: Mia Wynd.2367

Mia Wynd.2367

Q:

One of our guild officers got her account hacked and she is currently working with you to restore it. My question is about our guild banks. We noticed the hack while it was happening and tried to remove items that could be accessed by that account but not in time for some stuff. Can guild banks get a restoration too?

Guild bank restoration

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

A:

Account Restorations do not include guild banks. Sorry.

https://help.guildwars2.com/entries/27658708-Restoring-Your-Account-After-a-Compromise

(edited by Inculpatus cedo.9234)

Guild bank restoration

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

We are not able to restore guild banks for a variety of reasons, as confirmed by the final line of the document linked above.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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