Gw1 account.

Gw1 account.

in Account & Technical Support

Posted by: BoCsa.7180

BoCsa.7180

Hey. I have been playing gw2 for quite some time now and i did link my accounts back then. I wanted to log in my gw1 account to get some undone HoM points. There comes my problem, i cant log in although the password has to be the same for both gw2 and gw1.

Gw1 account.

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Just to make sure, are you using email and password. Sometime people try to use Display name (BoCsa) instead of email.

Gw1 account.

in Account & Technical Support

Posted by: BoCsa.7180

BoCsa.7180

yes ofc. i use my email

Gw1 account.

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Well, the 2 linked accounts do have the same login. So if you are using the same login and not making a typo then you will need to contact support. Top of page-support, then top of page-submit a request.

Gw1 account.

in Account & Technical Support

Posted by: InfernoCrossing.8063

InfernoCrossing.8063

Hiya. I had a problem similar to yours less than a year ago. I wanted to pop in on my original Guild Wars account after not touching it for eons (I think 3+ years?), even though I linked it to my GW2 account the day I bought GW2.

The way I was helped was I sent an email to customer support from the original Guild Wars’ website. I didn’t know my password since the last time I played was waaay too long ago, so I gave them some of my information and they reset a few things so I could get back in.

Hopefully that helps somehow, and good luck!

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