Gw2 To Gw1 Semi linked?

Gw2 To Gw1 Semi linked?

in Account & Technical Support

Posted by: Harl.2549

Harl.2549

Ok so this is what has happened.
I go and link my guild wars 2 to my guild wars 1 account.
Everything seems to kitten, and once I clicked link accounts, it kicks me over to my guild wars 1 account logged in, and it says "Congratulations! You have successfully linked….. " (full quotes at bottom of thread) and that both my accounts will be using the same email from now on. When I go and log in using the new email (which was my gw1 email) into guild wars 2 it says there no serial number to the account. And I still can log into my old (guild wars 2 email) with that same email but something did change my “Guild.1234” thing has changed into something like “XDFA5562XXD-AASDFFSDW41.1234” that is reflected on my Guild Wars 1 Login display name (as in on guildwars2.com) on my Guild Wars 2 In game (actually in game), but my guild wars 2 login display name still reflects the normal “Guild.1234”

Full Quotes:

1. "Congratulations! You have successfully linked your Guild Wars and Guild Wars 2 accounts. In doing so, you now have access to the exciting rewards awaiting you inside the Hall of Monuments. The following Guild Wars 2 account information will now be used to log in to both Guild Wars and Guild Wars 2: "

I know its a lot of stuff to go over but its the only way i can explain it

Gw2 To Gw1 Semi linked?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Linking changes log-in information to Guild Wars 2 information, when working correctly. There have been some issues with linking. You will have to contact the CS Team for assistance. Be aware, it may be some time before this issue is addressed (as it involves GW1) and that all HoM rewards are disabled at this time.

Top/Bottom of Page – Support – Submit a Request

Good luck.

Edit: You might consider removing the string of numbers/characters just in case that is your Serial Key.

(edited by Inculpatus cedo.9234)

Gw2 To Gw1 Semi linked?

in Account & Technical Support

Posted by: Harl.2549

Harl.2549

thanks lol but i didnt use the real numbers i just used whatever for examples
like my thing isnt “Guild.1234” lol

But really thanks for watching out

and I did send a email to support, but i dont even know how to check like gw1 you could check and see but nothing for gw2

Gw2 To Gw1 Semi linked?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

An email? Or you used the web-form accessed through the links above/below? If you just sent an email, you will get a reply requesting you use the web-form before any action can take place.

You should receive an automated reply, ‘Thanks for your request…’. Other than that, it may be weeks…

As noted above, the rewards are disabled at this time, anyway, so you would not be able to acquire anything right now.

Good luck.

Gw2 To Gw1 Semi linked?

in Account & Technical Support

Posted by: Asher.1420

Asher.1420

Hi, I would like to ask.

Will you still get the achievement points from GW1 HOM right after linking even if the reward NPC is disabled at the moment?

Thanks.

Gw2 To Gw1 Semi linked?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hi, I would like to ask.

Will you still get the achievement points from GW1 HOM right after linking even if the reward NPC is disabled at the moment?

Thanks.

This is what the Patch Notes state:

Bug Fixes:

Fixed client crashes.
Fixed a client crash that occurred when attempting to enter the Hall of Monuments. Hall of Monuments rewards are temporarily disabled.

If HoM APs are considered a reward, then yes…if not, then no.

Good luck.

Gw2 To Gw1 Semi linked?

in Account & Technical Support

Posted by: Asher.1420

Asher.1420

thanks for the response Inculpatus.

can anyone confirm if the HOM APs are also disabled? please. thanks.