Guild Wars 2

Every time I launch the game the menu pops up and i login and hit play and then the screen goes black and a error message pops up (the game music is playing in the background don’t know if that helps) the message says that “a serious error has occurred that prevents the program from continuing to run.” I have checked and my systems requirements are up to date and all of my drivers are also up to date. I have also tried repairing gw2.exe but i get a serious error message again at 34,522 files remaining. This problem started when I updated for the feature patch and i have never had this problem before now. Please help i already lost out on the free transmutation charges because of this error.

this is the error message
—> Crash <—
Assertion: data->bytes
File: ..\..\..\Engine\Text\TextCache.cpp(75)
App: Gw2.exe
Pid: 3640
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 32546
When: 2014-04-16T20:44:24Z 2014-04-16T16:44:24-04:00
Uptime: 0 days 0:00:20
Flags: 0

—> System <—
Name: CROSEM-NOTEBOOK
IpAddr: 172.20.15.70
Processors: 8 [GenuineIntel:6:10:9]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 5716MB/ 8094MB 70%
Paged: 6623MB/ 9374MB 70%
Virtual: 3433MB/ 4095MB 83%
Load: 29%
CommitTotal: 2750MB
CommitLimit: 9374MB
CommitPeak: 4464MB
SystemCache: 4753MB
HandleCount: 28420
ProcessCount: 77
ThreadCount: 1034

—> Process Memory <—
Private: 279MB
WorkingSet: 251MB
PeakWorkingSet: 268MB
PageFaults: 348388

—> Game Context <—
MapId: 0
Flags: 0×241
ElapsedTime: 00:00:08

—> World State <—
<WorldState />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.16520 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×10b4 <—

—> Trace <—
Pc:00bd6253 Fr:05a4f4d8 Rt:00bd6889 Arg:1c81e820 1c81e820 1d07d85c 0000df7f
Pc:00bd6889 Fr:05a4f4f8 Rt:00bd6c18 Arg:00000000 0000df7f 1c81e820 1d07e984
Pc:00bd6c18 Fr:05a4f52c Rt:00bd6dcd Arg:1c81e820 0b5b9020 03dbc71c 0b622f54
Pc:00bd6dcd Fr:05a4f548 Rt:00bd8504 Arg:00000000 03dbc6c8 0b5b9020 03dbc590
Pc:00bd8504 Fr:05a4f560 Rt:00bd85ed Arg:03dbc590 0b622f54 00000000 00000000
Pc:00bd85ed Fr:05a4f584 Rt:00bd3834 Arg:114ff960 00b9b5e0 106c9d20 106c9d20
Pc:00bd3834 Fr:05a4f5a0 Rt:00b9c66e Arg:106c9d20 114ff960 105d7700 00000000
Pc:00b9c66e Fr:05a4f5b8 Rt:00b7972a Arg:00000000 00000000 105d7700 05a4f5e0
Pc:00b7972a Fr:05a4f5cc Rt:00b77f8f Arg:114ff960 05a4f614 05a4f66c 05a4f5fc
Pc:00b77f8f Fr:05a4f5e0 Rt:00b7acc6 Arg:05a4f66c 1c603764 114ec220 00000000
Pc:00b7acc6 Fr:05a4f5fc Rt:00ba7c90 Arg:00000000 1c603764 1c60364c 114ff960
Pc:00ba7c90 Fr:05a4f684 Rt:00b9ac66 Arg:00000000 00000000 00000430 00000006
Pc:00b9ac66 Fr:05a4f6a0 Rt:00b9acda Arg:00000000 00b7aef0 114ff960 00000000
Pc:00b9acda Fr:05a4f6bc Rt:00b7b9ad Arg:00000000 00b7aef0 114ff960 00000000
Pc:00b7b9ad Fr:05a4f6dc Rt:00b7c287 Arg:05a4f6f0 106c9ea0 05a4f798 00b7aef0
Pc:00b7c287 Fr:05a4f6fc Rt:00b7c5c8 Arg:114ff960 05a4f740 05a4f728 00b7c69a
Pc:00b7c5c8 Fr:05a4f70c Rt:00b7c69a Arg:05a4f798 1c6038c8 1b153450 00000001
Pc:00b7c69a Fr:05a4f728 Rt:00ba7c90 Arg:00000000 1c6038c8 1c6037b0 05a4f898
Pc:00ba7c90 Fr:05a4f7b0 Rt:00b9ac66 Arg:00000000 00000000 00000410 00000005
Pc:00b9ac66 Fr:05a4f7cc Rt:00b9acda Arg:00000004 00452d10 114ff960 00000005
Pc:00b9acda Fr:05a4f7e8 Rt:0045d434 Arg:00000004 00452d10 114ff960 00000000
Pc:0045d434 Fr:05a4f80c Rt:0045d7ff Arg:05a4f898 1c603a2c 114ec010 00000000
Pc:0045d7ff Fr:05a4f828 Rt:00ba7c90 Arg:00000000 1c603a2c 1c603914 05a4f9fc
Pc:00ba7c90 Fr:05a4f8b0 Rt:00b9ac66 Arg:00000000 00000000 00000008 00000002
Pc:00b9ac66 Fr:05a4f8cc Rt:00b9acda Arg:0000000a 0045da10 00000000 00000004
Pc:00b9acda Fr:05a4f8e8 Rt:00448c04 Arg:0000000a 0045da10 00000000 1c00d704
Pc:00448c04 Fr:05a4f904 Rt:0044974d Arg:00000005 00000004 05a4f934 00449a18
Pc:0044974d Fr:05a4f914 Rt:00449a18 Arg:05a4f948 05a4f9fc 00000000 1c00d704
Pc:00449a18 Fr:05a4f934 Rt:00ba71c1 Arg:00000000 10000003 1c00d704 00000002
Pc:00ba71c1 Fr:05a4f960 Rt:00ba7244 Arg:1c8dc720 10000003 05a4f9fc 00000000
Pc:00ba7244 Fr:05a4f984 Rt:00ba77e5 Arg:10000003 05a4f9fc 00000000 10000003
Pc:00ba77e5 Fr:05a4f9b4 Rt:00ba78a8 Arg:05a4f9fc 00000000 ffffffff 10000003
Pc:00ba78a8 Fr:05a4f9cc Rt:00b9775c Arg:00000000 00000005 00000010 03dbaff0
Pc:00b9775c Fr:05a4f9e4 Rt:00414486 Arg:00000000 00000000 00000000 03a2ff40
Pc:00414486 Fr:05a4fa0c Rt:00414c9a Arg:00000001 01780f28 03dbaff0 01793eb0
Pc:00414c9a Fr:05a4fd08 Rt:00414f6c Arg:03a2fd6c 06061790 00000000 00592260

Pc:00414f6c Fr:05a4fde8 Rt:00402158 Arg:05a4fdfc 06061790 0000000c 03a2f850
Pc:00402158 Fr:05a4fe04 Rt:00401668 Arg:06061790 00000000 00000000 00000001
Pc:00401668 Fr:05a4fe20 Rt:00401d22 Arg:05a4fec4 00401e7d 3cd4fdf4 05a4fe70
Pc:00401d22 Fr:05a4fe3c Rt:00b9580f Arg:03dbbb10 03dbbe60 00000001 00000002
Pc:00b9580f Fr:05a4fe7c Rt:00b91beb Arg:03dbbb10 03dbbb54 03a2fd60 00000008
Pc:00b91beb Fr:05a4fef0 Rt:00b91f89 Arg:c9d93e45 00000001 00cb48fd 03ac5eb8
Pc:00b91f89 Fr:05a4ff28 Rt:00b9205f Arg:00000000 03d24ba0 007322df 00000000
Pc:00b9205f Fr:05a4ff48 Rt:0098ffcd Arg:03d24ba0 c9d93eed 00000000 03ac5eb8
Pc:0098ffcd Fr:05a4ff80 Rt:00990075 Arg:00000000 05a4ff98 771f919f 03ac5eb8
Pc:00990075 Fr:05a4ff8c Rt:771f919f Arg:03ac5eb8 05a4ffdc 7785a8cb 03ac5eb8
Pc:771f919f Fr:05a4ff98 Rt:7785a8cb Arg:03ac5eb8 0dbe731e 00000000 00000000
Pc:7785a8cb Fr:05a4ffdc Rt:7785a8a1 Arg:ffffffff 7784f66d 00000000 00000000
Pc:7785a8a1 Fr:05a4ffec Rt:00000000 Arg:0098fff3 03ac5eb8 00000000 00000000

—> Thread registers <—
eax=05a4f0a8 ebx=00000000 ecx=00000000 edx=00000044 esi=00000000 edi=00000000
eip=00bd6253 esp=05a4f4c4 ebp=05a4f4d8
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 05A4F088 00000000 00737ca5 00000000 05a4f100
eax-16 05A4F098 76e71d79 05a4f100 76e71d4d 05a4f0a8
eax 0 05A4F0A8 80000003 00000000 00000000 76e71d4d
eax16 05A4F0B8 00000002 00000002 1c8e9660 00993cdc
eax+32 05A4F0C8 05a4f1b0 00000280 00000000 00000044
eax+48 05A4F0D8 05a4f430 05a4f1b0 05a4f104 00993d28

—> Code <—
00BD6233 578bf983 7f1c0075 4e538b5d 0866833b W……uNS.].f.;
00BD6243 00567511 6a4bbabc ae5b01b9 b0ae5b01 .Vu.jK…[….[.
00BD6253 e8081cb6 ff8b4718 0fb73385 c0740b50 ……G…3..t.P
00BD6263 b970b985 01e8230e dbff56b9 70b98501 .p….#…V.p…
00BD6273 e8a810db ff568bd3 8bc88947 18e82b64 …..V…..G..+d
00BD6283 b5ff8977 1c5e5b5f 5dc20400 cc558bec …w.^[_]….U..

—> Stack <—
05A4F4C4 00bd6258 0000004b 03caa768 03dbc71c Xb..K…h…….
05A4F4D4 03dbc734 05a4f4f8 00bd6889 1c81e820 4……..h.. …
05A4F4E4 1c81e820 1d07d85c 0000df7f 0000df7f …\………..
05A4F4F4 00000000 05a4f52c 00bd6c18 00000000 ….,….l……

05A4F504 0000df7f 1c81e820 1d07e984 03dbc71c …. ………..
05A4F514 1d07d85c 05a4f540 00bd69ee 00017896 \…....i...x.. 05A4F524 03dbc590 00000001 05a4f548 00bd6dcd ........H....m.. 05A4F534 1c81e820 0b5b9020 03dbc71c 0b622f54 ... .[.....T/b. 05A4F544 00000000 05a4f560 00bd8504 00000000 ....`........... 05A4F554 03dbc6c8 0b5b9020 03dbc590 05a4f584 .... .[......... 05A4F564 00bd85ed 03dbc590 0b622f54 00000000 ........T/b..... 05A4F574 00000000 114ff960 114ff960 00b9b5e0 ....`.O.`.O..... 05A4F584 05a4f5a0 00bd3834 114ff960 00b9b5e0 ....48..`.O..... 05A4F594 106c9d20 106c9d20 00000007 05a4f5b8 .l. .l......... 05A4F5A4 00b9c66e 106c9d20 114ff960 105d7700 n... .l.`.O..w]. 05A4F5B4 00000000 05a4f5cc 00b7972a 00000000 ........*....... 05A4F5C4 00000000 105d7700 05a4f5e0 00b77f8f .....w]......... 05A4F5D4 114ff960 05a4f614 05a4f66c 05a4f5fc `.O.....l....... 05A4F5E4 00b7acc6 05a4f66c 1c603764 114ec220 ....l...d7`. .N. 05A4F5F4 00000000 05a4f66c 05a4f684 00ba7c90 ....l........|.. 05A4F604 00000000 1c603764 1c60364c 114ff960 ....d7`.L6`.`.O. 05A4F614 00000007 0000000a 114ec224 00000430 ........$.N.0... 05A4F624 00000000 00000000 00000006 1c603790 .............7`. 05A4F634 114ff960 05a4f67c 05a4f680 05a4f674 `.O.|.......t... 05A4F644 114ffba0 00000001 00000001 00000040 ..O.........…
05A4F654 00000000 00000004 00000000 00000000 …………….
05A4F664 00000000 00000000 114ff960 00000001 ……..`.O…..
05A4F674 114ff960 00000001 00000000 00000000 `.O………….
05A4F684 05a4f6a0 00b9ac66 00000000 00000000 ….f………..
05A4F694 00000430 00000006 00000430 05a4f6bc 0…….0…….
05A4F6A4 00b9acda 00000000 00b7aef0 114ff960 …………`.O.
05A4F6B4 00000000 106c9ea0 05a4f6dc 00b7b9ad ……l………
05A4F6C4 00000000 00b7aef0 114ff960 00000000 ……..`.O…..
05A4F6D4 106c9ea0 00000000 05a4f6fc 00b7c287 ..l………….
05A4F6E4 05a4f6f0 106c9ea0 05a4f798 00b7aef0 ……l………
05A4F6F4 00000400 114ff960 05a4f70c 00b7c5c8 ….`.O………
05A4F704 114ff960 05a4f740 05a4f728 00b7c69a `.O....(....... 05A4F714 05a4f798 1c6038c8 1b153450 00000001 .....8`.P4...... 05A4F724 05a4f740 05a4f7b0 00ba7c90 00000000 @........|...... 05A4F734 1c6038c8 1c6037b0 05a4f898 00000006 .8`..7`......... 05A4F744 0000000a 1b153454 00000410 00000000 ....T4.......... 05A4F754 00000000 00000005 1c6038f4 114ff960 .........8`.`.O. 05A4F764 05a4f7a8 05a4f7ac 05a4f7a0 114ffb80 ..............O. 05A4F774 00000002 00000002 00000040 00000000 ........…….
05A4F784 00000004 00000000 00000000 00000000 …………….
05A4F794 00000000 114ff960 00000002 114ff960 ….`.O…..`.O.
05A4F7A4 00000000 00000000 00000000 05a4f7cc …………….
05A4F7B4 00b9ac66 00000000 00000000 00000410 f……………
05A4F7C4 00000005 00000410 05a4f7e8 00b9acda …………….
05A4F7D4 00000004 00452d10 114ff960 00000005 …..-E.`.O…..
05A4F7E4 105d6f20 05a4f80c 0045d434 00000004 o]…..4.E…..
05A4F7F4 00452d10 114ff960 00000000 05a4f840 .-E.`.O…..... 05A4F804 05a4f898 c9d93961 05a4f828 0045d7ff ....a9..(.....E. 05A4F814 05a4f898 1c603a2c 114ec010 00000000 ....,:`...N..... 05A4F824 05a4f898 05a4f8b0 00ba7c90 00000000 .........|...... 05A4F834 1c603a2c 1c603914 05a4f9fc 00000005 ,:`..9`......... 05A4F844 0000000a 114ec014 00000008 00000000 ......N......... 05A4F854 00000000 00000002 1c603a58 00000000 ........X:`..... 05A4F864 05a4f8a8 05a4f8ac 05a4f8a0 114ffa60 ............`.O. 05A4F874 00000001 00000001 00000040 00000000 ........…….
05A4F884 00000004 00000000 00000000 00000000 …………….
05A4F894 00000000 00000000 00000001 00000000 …………….
05A4F8A4 00000001 00000000 00000000 05a4f8cc …………….
05A4F8B4 00b9ac66 00000000 00000000 00000008 f……………

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Failed to create THIRDPARTYSOFTWAREREADME.txt(4)

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0fd2
Version = 9.18.0013.3182
Description = NVIDIA GeForce GT 640M
Compat = 0×00100000
VidMem = 4033 MB

Here is the error message for the crash when i am running repair mode.

• Crash <—*
  Assertion: m_readOffset + m_readLength <= m_totalBytes
  File: ..\..\..\Services\File3\FileArchive.cpp(1056)
  App: Gw2.exe
  Pid: 3988
  Cmdline: -repair
  BaseAddr: 00400000
  ProgramId: 101
  Build: 32546
  When: 2014-04-16T22:11:04Z 2014-04-16T18:11:04-04:00
  Uptime: 0 days 0:17:30