Gw2 randomly crashes, please help!!

Gw2 randomly crashes, please help!!

in Account & Technical Support

Posted by: McHiggles.9762

McHiggles.9762

Every now and then, GW2 randomly crashes for whatever reason. It never seems to be at the same moment or place in-game, so hopefully you community peeps can help me out (I LOVE this game and I really want to get this issue squared away once and for all, hopefully). I shall post the technical information below:

Windows 7 x64 bit OS Service Pack 1
AMD Phenom II X6 1090T Processor 3.16 GHz
RAM: 8.00 GB
AMD Radeon HD 6900 Series Graphics Card

I play in Windowed-Fullscreen mode and I use Malwarebytes anti-malware pro along side AVG free 2013 antivirus software. I use windows firewall. I weekly defrag my hard drive, and I have already run CHKDSK and it found no issues. I also tried CCleaner but it was no help with this particular issue.

Crash information from Arenanet message box is in the attached notepad document.
Thank you in advance!!!

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