Gw2Setup.exe crashing

Gw2Setup.exe crashing

in Account & Technical Support

Posted by: Fantoum.3147

Fantoum.3147

Q:

So I have recently decided to come back to GW2 after some time and seem to be having issues downloading the game.

The client will download up until 11377KB and suddenly quit and crash.

Firewalls have been turned off, computer restarted, etc. I can’t seem to resolve the issue.

Gw2Setup.exe crashing

in Account & Technical Support

Posted by: Tribio.8531

Tribio.8531

Is also your antivirus disabled at that point? Some might block the gw2.exe process of putting data in systemfolders (Program Files).

Oh, is the game already installed on your computer? (since you mention you come back to GW2) Should that be the case, you simply have to start the GW2 application (gw2.exe), the launcher will update your game then..

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Gw2Setup.exe crashing

in Account & Technical Support

Posted by: Fantoum.3147

Fantoum.3147

I no longer had it installed. I had reformatted long since then, so it is long gone.

I had even attempted to use my friend’s install discs(previous attempts were digital installs), only to see the exact same result.

Gw2Setup.exe crashing

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Fantoum,

What sort of hardware are you working with? Specifically, what are your CPU, GPU, RAM, and OS?

Gw2Setup.exe crashing

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

As a simple test, make a folder on your desktop, put Gw2Setup.exe in that folder and rename it to Gw2.exe. Try running it.

Gw2Setup.exe crashing

in Account & Technical Support

Posted by: dziumdziak.9407

dziumdziak.9407

I’ve got the same problem. GW kept crashing during the update, so I decided to reinstall the whole game. When I try to install the game the same error occurs. Disabling firewall, antivirus etc. didn’t help at all.
I also renamed Gw2Setup.exe and put it into separate folder. It created few files in that folder but crashes didn’t stop.

EDIT:
my specs:
Windows Vista Ultimate 32Bit SP2
AMD Radeon HD 7700 Series
Intel Core 2 Quad CPU Q9300 @ 2,5 GHz
4GB RAM

(edited by dziumdziak.9407)