HELP! New CPU: Loading screen freezes

HELP! New CPU: Loading screen freezes

in Account & Technical Support

Posted by: Zatoichi.1049

Zatoichi.1049

Hello

I recently purchased a new Dell gaming laptop

Windows 10 64 bit
Intel i5 6300 @ 2.3 Ghz
16 GB ram
GeForce 960m

I run games like Dark souls 3 and Black Desert Online at near max settings with no issue.

But my GW2 is freezing at all load screens. When I launch windows Task Manager, it stops the freezing, the maps load and the game runs smoothly, but that is the ONLY thing that seems to stop the freezing. Very annoying…

I have the newest Drivers for my video card and I have GeForce experience installed. My previous CPU with an AMD Radeon video card ad no issues.

can any help me with this?

HELP! New CPU: Loading screen freezes

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

There is a problem involving Windows 10 on some laptops where GW2 will get stuck on loading screens. I believe the workaround is disabling vsync/not running in fullscreen mode and/or setting Gw2.exe/Gw2-64.exe to Windows 7 compatibility mode.

HELP! New CPU: Loading screen freezes

in Account & Technical Support

Posted by: Zatoichi.1049

Zatoichi.1049

There is a problem involving Windows 10 on some laptops where GW2 will get stuck on loading screens. I believe the workaround is disabling vsync/not running in fullscreen mode and/or setting Gw2.exe/Gw2-64.exe to Windows 7 compatibility mode.

Thanks for the response! I actually just found the solution after much searching. I changed to Windowed full Screen mode from regular full screen mode, as you mentioned. Works now ^^