[HOW TO FIX] GW2 - Windows 10: Won't boot

[HOW TO FIX] GW2 - Windows 10: Won't boot

in Account & Technical Support

Posted by: Hals Warrior.9863

Hals Warrior.9863

Hi, whenever I boot from the launcher I get this message…
I’ve left it for a little while, waited for updates, it didn’t work,
I uninstalled, that didn’t work. I really want to get on for the
Halloween event, please help!
Thanks,
- Joni

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“It’s easy when you know how.”

[HOW TO FIX] GW2 - Windows 10: Won't boot

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

“Show details >>” – click it. Alternatively, %appdata%/Guild Wars 2/ArenaNet.log

[HOW TO FIX] GW2 - Windows 10: Won't boot

in Account & Technical Support

Posted by: Hals Warrior.9863

Hals Warrior.9863

I didn’t look at the details but I resolved the issue myself.

Currently I am running on the Windows 10, testing OS. The problem was that GW2 was still trying to boot with Windows 7 configurations.

To resolve this for anyone with the same problem, find your GW2.exe location, mine is:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Guild Wars 2

Right Click > Properties > Compatability > Tick “Run this program in compatibility mode for” and select “Windows 8”

“It’s easy when you know how.”