Guild Wars 2

I have just been to log onto my account via the Guild Wars 2 client, it said my password was wrong which i have saved to the client so it is never changed. I then changed my password and managed to gain access to my account, I then tried to go onto one of my characters which when i do it comes up “Client lost its connection with the server (code=7:11:3:189:101)” . I then tried another charater which when i tried to get on it said “Another client was used to connect to this Guild Wars 2 account (code=35:5:1:811:101)”

Although on my charater preview nothing has changed in appearance BUT the world has changed from Seafare’s Rest to Gunnar’s Hold. Also the area of map has changed which i was in.

If need any more information then please ask.

Edit My connection is fine so the first error does not make any sense.

Maybe you were hacked? Were you hacked?

Hi everyone,

Headless it would seem you have been hacked. Please contact support https://en.support.guildwars2.com/. They will help you solving this problem.

In the meantime, we suggest that you perform a full scan of your system looking for any malicious software. Also, having mail authentication active helps preventing unwanted visitors to your account.

Thanks for your understanding. This thread is closed