Guild Wars 2 Forum - Account & Technical Support

Hacked?

After playing the game for a total of about 30 minutes I got kicked off the sever and a message told me that someone else has logged into my account? How concerned about this should I be? and what should I do?

Hacked?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. I do not know where you purchased your account, but provide that information in your ticket.

For tips on what other information you should provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Hacked?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

create a support ticket about the incident and change your password immediately, also your email password

Hacked?

in Account & Technical Support

Posted by: Shadow.3289

Shadow.3289

Send in a Support Ticket concerning your issue & hopefully they can help solve your issue.

“A hero is someone who understands the responsibility that comes with his freedom”
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