Guild Wars 2

I loged in my account today and wanted to play my ranger witch is lvl 80 and is now is lvl 1 with a different name I do have a lvl 80 warrior but I prefer playing ranger more can someone please help me!

Ok, if you got hacked you need to contact support from the tab at the top of this page then go to ‘Ask a Question’. From there you can get them to give you an account rollback. Be aware though that this is a one time option so if you get hacked again it is not available.

While you are waiting for support, which may take a day or so, do a security scan of your computer, including looking for keyloggers. You will also need to change the password as someone else has your password. You should think about how someone else got access to your account. Do you have the IP verification set up? If not you should set it up. If you do have it set up, could someone in your household gotten access to your account? This will make a difference to whether or not support can help you.