Guild Wars 2

Hi all, here an Italian Player that has been hacked just today, near Xmas.

When I log in some hours ago, I noticed that i couldn’t log in the game because someone changed my password. Then i reseted the password, and I tryed to log in, but the game said that someone was still in the game. But i saw that someone changed equipment on my characters, and some were naked. So i went to security option, kicked the US connection, and then i’ll log in. Now i’m in another server, without equipment, only with magic find equip, maybe he was a bot because he was farming south cove.

So, what i supposed to do? I’m confused, really, i dont know what to do.
Thanks for all the support.

Wish you and your family an Happy Christmas and Wintersday.

Check under the “Services” tab at the top of the page, from there click the “Support” drop-down, and if then select the “Ask a Question” tab (You may want to do a search on the FAQ for “hacked” to clarify what information should be included). Having recently suffered a similar fate, I can empathize all too well, and wish you the best in your attempts to get your account restored.

Thanks Ubique, I did what you said. I hope they will answer soon.