Guild Wars 2

First ticket was put in 09/08/2012 at 12:39 AM Central, closed that ticket and reprioritized ticket at 09/08/2012 02:57 PM and closed the first ticket

“First Ticket”
Hacked Account
120908-001896
Closed
09/08/2012

“Second Ticket”
Hacked Account
120908-002292
Updated
09/08/2012

Posting on my friends account due to not being able to post on my own for obvious reasons, I was told by some guild mates that the wait was around 72 hours to get a reply and from looking at a lot of the threads and posts here it looks like it could be a lot longer.

I am just scared to get online and see that my 200+ hours of work is gone, and hopefully that’s not the case, anyways just looking for a reply other then the automated one that didn’t help me at all.

Do you have an NCSoft Master account linked to your Guild Wars account? If so you can use it to reset the password to your account and log in with the email they changed yours to and then change the email in your Guild Wars account management. Worked for my brother but YMMV.

Haha, would have definitely have tried that if I had guild wars 1, had another friend suggest that too but again only works if you have guild wars 1 account. Thanks for the tip tho, appreciate it!

Can you make a new NCSoft account and link with serial code or is it still only for Guild Wars 1?

Just tried using the serial code on NCsoft master account and it just says its invalid so I would have to assume its just guild wars 1

My f5 key looks to be starting to fade spamming refresh on these forums the ticket page and my email for along time.

192+ hours. Be patient.

yea, 124 hours here.. no response yet.. kinda sucks…

120906-009144

got hacked on my last day off… coming up on my next one, and it still looks like i wont be able to play..

I am just worried my patience is gonna get the best of me, I have been tempted to do a chargeback and just buy another copy of the game after reading a lot of the people have like yourself 10+ days of waiting.

Definitely don’t want to go with this option but not gonna wait that long when I could just start playing again sooner rather then later.

slightly under 223 hours here… but there are some that have already exceeded 436 hours ;-)

So, it’s all about perspective… :P

So they changed the title of the thread but are unable to post a reply? I understand there is a lot of people in need of help right now but I kinda find that quite rude anyways, just venting some more of my great patience I have.

im at the point where ive nearly given up..

all my friends are now miles ahead of me, borderlands 2 is out on tuesday… and ive yet to recieve a response, other than being told that theres more than 5 hours of live support.. (by live, i mean where i can actually talk directly to the person, and all ive found is thursdays from noon to 5 cdt on ncsofts live chat beta)..

Pretty much the same, if by the end of the 5th day I have no response I am just gonna end up doing a chargeback, didn’t wanna take it this far but I guess it needs to be done.