Hacked and Items Stolen

Hacked and Items Stolen

in Account & Technical Support

Posted by: Rustycotton.9203

Rustycotton.9203

For anyone out there who can help. I just got my account back after about 3 months of not playing and it was hacked. I had to recover the password and such and after the process I logged onto my characters to find my Asuran Thief naked, and my Sylvari Guardian in blue armor. I had full exotics on each, acessories and all. And also my 50gold was gone. Is there anyway to fix this? or is it gone forever? If anyone can help I really really would appreciate it. I can’t believe I would get hacked. But it’s funny because the kitten who hacked me didn’t bother to steal my 123 mystic tokens or m 75 ectos or any materials from my bank, just took my armor/weapons/accessories and and my gold. most likely salvaged my armor for mats but whoever did it, luckily, was a dipkitten and left me some stuff.

Hacked and Items Stolen

in Account & Technical Support

Posted by: Wick.1280

Wick.1280

You can ask Anet to respawn your char before the day it happened.

Hacked and Items Stolen

in Account & Technical Support

Posted by: Rustycotton.9203

Rustycotton.9203

how do i do that?

Hacked and Items Stolen

in Account & Technical Support

Posted by: Katz.5143

Katz.5143

It’s a kitten conspiracy. Kittens gonna be kittens. All is vain!

Hacked and Items Stolen

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Those links will give you the info you need for us to help you. Accounts that are verified to have been compromised (after the specific date listed) usually are eligible for restoration.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet