Hall of monuments and my old GW account

Hall of monuments and my old GW account

in Account & Technical Support

Posted by: Painbringer.9673

Painbringer.9673

I originally played GW years and three e-mail addresses ago. When GW2 came out I linked my account GW to my present GW2 account. I could play both GW and GW2 at that time. Then they requested us to change passwords for GW2 which I did. Since then I can not log into guildwars. When I load my old gw account info or the new gw2 account info it will not let me access. Recently Hall of monuments which used to be accessible does not let me get any skins I have unlocked. I can run around talking to the NPC’s but I can not access anything. I have been on hiatus for a bit and recently returned maybe that’s the reason. But I would like to access GW and GW2 and my hall of monuments items. Any help would be great

Hall of monuments and my old GW account

in Account & Technical Support

Posted by: Just a flesh wound.3589

Just a flesh wound.3589

The hall of monuments in Guild Wars 2 was temporarily disabled because of a bug giving titles and possibly skins to people who never played Guild Wars 1. Check your wardrobe. The armor/weapon skins may already be in there. The minis may be in your hero panel with the rest of the minis.

The login for your linked Guild Wars 1 account should be identical now to your Guild Wars 2 login. If you are using your Guild Wars 2 login information to login to Guild Wars 1 and it’s not working, then you will need to contact Guild Wars 1 support. (This may take weeks though. They have almost no support).

Be careful what you ask for
ANet may give it to you.