HallOfMonuments and Upgrading Pre-paid?
HallOfMonuments and Upgrading Pre-paid?
in Account & Technical Support
Posted by: Inculpatus cedo.9234
The HoM Calculator is often bugged; seems it has hit a snag again.
You can upgrade your Standard Edition HoT pre-purchase to the Deluxe Edition in the Gem Store.
You can not upgrade from Standard or Deluxe to Ultimate. You may be able to get a refund from the Billing CS Team, and then pre-purchase the Ultimate Edition. Link to Support above/below.
Good luck.
Edit: Here’s a link to the thread with Dev responses about the HoM Calculator: https://forum-en.gw2archive.eu/forum/support/bugs/Hom-calculator-wont-load
The HoM calculator is fixed now by the way.
If you want to change your pre-purchase package you’ll have to contact support about it.