Guild Wars 2

Hello! So I’ve played the most recent GW2 HoT Beta and noticed all my friends who played received a Legacy Armor box. I did not receive one, people told me to be patient but It’s been awhile now. I sent an in-game ticket but nothing ever happened.

Please send me one I was very excited to get one! I can send you screen shots that I played the beta.

What version of GW2 do you currently have and when did you buy it? The Heroic chest was only sent to players that had old SKUs that Anet no longer uses.

If you purchased your edition of the game after August 2013, or have ever previously been sent or acquired a Legacy Armor Box (in a Heroic Chest), you will not receive one.

If you have contacted the CS Team and failed to receive the automated ‘Thank you for your request’ email, check the Stickies above to read about ‘Not Getting Our Emails…’.

If you have received the automated CS response, and it has been over 72 hours since, you can post your ticket number in the Sticky above, ‘Tickets for Review’.

Good luck.

Edit: Re-reading your post, I see you sent an in-game Bug Report. As the in-game Bug Report window states, you will receive no reply.

To contact the CS Team, you need to use the web-form accessed here: Top/Bottom of this page – Support – Submit a Request

Again, good luck.