Having serious loading issues

Having serious loading issues

in Account & Technical Support

Posted by: Grok Krog.9581

Grok Krog.9581

Very recently my game has been having, as the title states, serious loading issues.

On the log in screen, I’ve been waiting at least 10 minutes will the screen black, only showing my character pictures and I’ve been waiting for those to load the faces.

When I try to log in, even in Rata Sum which is where most of my characters are, it takes a long time. It’s not showing the vistas, waypoints and pois in the bottom of the load screen. The circle showing the loading process can be choppy as well.

Usually my game loads pretty quick, no issues with anything. Hoping Anet can detect whats wrong. Think it might have to do something with the Halloween update.

Full log in screen finally loaded after I finished typing this. I believe it was 15 minute or so wait

Edit: When I tried to load in the game crashed and asked me to send a report to Anet again

Edit 2: Characters on log in screen seem to be loading fine now. Still not able to play the game though

Edit 3: And a final status update, I’ve finally loaded back into the game but it’s still taking alot longer than it should

Grok Walking Amongst Mere Mortals

(edited by Grok Krog.9581)

Having serious loading issues

in Account & Technical Support

Posted by: Grok Krog.9581

Grok Krog.9581

Thought the game was working normally again but now I can’t log in.

Here’s a picture of what I’m experiencing in the character log in screen. This stays up for quite a while. When I try to log in one of my characters after a minute or so of loading it sends me to the pop up message of sending the error report to anet, which I have several times.

Still think it has something to do with the halloween update as everything else on my computer runs fine unless I have Guild Wars 2 up (currently while it’s not working properly) internet is not responding and looking up files takes a bit longer.

Any info would be appreciated

Attachments:

Grok Walking Amongst Mere Mortals

Having serious loading issues

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Click start and type in(without quotes)

"%APPDATA%\Guild Wars 2"
. You should see a file called “local.dat”. delete that.

Then start the game with the -repair option: http://wiki.guildwars2.com/wiki/Command_line_arguments

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Having serious loading issues

in Account & Technical Support

Posted by: Grok Krog.9581

Grok Krog.9581

Ok. I’ll try that..I just went into program files and found my Guild Wars 2 file has a lock on it which I’ve never seen before. What does that mean? Currently running it as an administrator from there and it’s downloading 250K+ files..almost like it’s reinstalling.

Thanks for the help

Edit: Tried your suggestion but didn’t ask me to repair. Still can’t load in. It was working fine yesterday which is the most bizarre thing. Should I try reinstalling the game?

Grok Walking Amongst Mere Mortals

(edited by Grok Krog.9581)

Having serious loading issues

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

It almost sounds like the file is flagged as “read only”. I would right click on the gw2.dat file and uncheck “read only” and then try a repair. During the repair, your launcher should say that its checking all the files.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Having serious loading issues

in Account & Technical Support

Posted by: Grok Krog.9581

Grok Krog.9581

Checked the GW2.dat file in both documents and program files but neither of them were read me only. It’s only the GW2.dat file in program files that has the security lock with it, along with GW2.application and GW2.tmp.

Still can’t get it to repair

Edit: It never finished “redownloading” like I mentioned last nite. Got an error report. Gonna try and finish the 180K files and see what happens

Grok Walking Amongst Mere Mortals

(edited by Grok Krog.9581)

Having serious loading issues

in Account & Technical Support

Posted by: Grok Krog.9581

Grok Krog.9581

Ok, just finished the download while running as an administrator. I logged in just fine even though it took a little bit longer than normal.

Now I just hope it works fine normally and if I have to run it as an administrator every time instead, I hope I don’t have to do that massive download each time

Grok Walking Amongst Mere Mortals

Having serious loading issues

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Ok, just finished the download while running as an administrator. I logged in just fine even though it took a little bit longer than normal.

Now I just hope it works fine normally and if I have to run it as an administrator every time instead, I hope I don’t have to do that massive download each time

That would be normal the first time, as it then generates the local.dat file. Further loads should be a bit faster.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse