Guild Wars 2

Its been a while since I logged into Guild Wars2, and I noticed in my Email lately Ive been getting a lot of “Authorize Log-In”. I never clicked on any of these links, thinking if I didnt authorize it, it would be ok. However, I went to log in today, and noticed my password didn’t work. No big deal, I found my box and entered in the Serial Key and reset my password. Once I log in, Im shocked…I have a level 60 character, Im ranked Gladiator in PvP, and Im on the EU servers. I purchased and registered my account in NA, even once spoke to my friends about starting on Jade Quarry. Now Im stuck on the EU servers, and I cannot play with any of my friends because they’re all on NA. I even tried deleting all the characters ( I dont want a level60 I didnt level my self). Now Im mad that I cant play with my friends, Im upset someone violated my account security. And now I have achievements, and a PvP rank that I didnt earn myself. I sent in a help ticket, but decided to come here since I couldn’t find a contact number. Is there anyway to switch worlds so I can play with my friends, and even more important can my account roll back so I dont have these “un-earned” achievements and PvP rank.

A couple months back my account got hacked. I recovered the account just recently and then noticed that I am now in a EU French world. Now the only way for me to get back with my friends is to pay almost $25 dollars? I submitted a ticket but there was no specific subcategory for a problem like this, so I figured I should come in here and see if there is another workaraound.

Are you planning on deleting your characters? Deleting all of your characters will allow you to pick a new home server.

Um… I guess I could… I have a level 43 guardian though. I really don’t want to delete all my characters if I can avoid it.

If your account got hacked, they should restore the account to the state it was before the hacking. So normally you will be back in the correct world i guess.

hoegarden is correct restore your GW2 to the state it was BEFORE the hacking issue occured. If you have any more issues just ask me.

I have the same issue, I deleted all of my characters (My characters were only lv 10-13) even theone the hacker leveled to 60. But I still cant move back to the NA servers from the EU servers.

I dont want to create new topic so I will ask you here, folks.
Maybe I`m dumb but somebody can tell me where can I request Account Restoration?

https://en.support.guildwars2.com/app/answers/detail/a_id/9212/kw/hacked%20account

https://en.support.guildwars2.com/app/answers/detail/a_id/9274/kw/hacked%20account

You should find these answers helpful. Good luck.