Guild Wars 2

Okay so, i baught a PC about 4 months ago and here is the specs:
16gb ram
700w power supply
AMD HD radeon 7850 graphics card
intel i5 proccessor

I googled the issue I had with fps lag and its making the game very hard to want to play as its spoiling my game time so then i googled it then done a clean re install of windows , but still nothing then i tried dota 2 out getting the same annoying LAG its like stuttering lag like i pan the camera around and the fps is awful, i used detect best settings in game everything is at max i lag, I set it to the worst and i lag, i took GW2 to my girlfriends and her pc is worse then mine and ran it perfectly, so im wondering WTH PLEASEPLEASEPLEASE if anyone knows why or had this problem help

Send them this Pic that is the whole problem. http://s1160.beta.photobucket.com/user/jordandocherty/media/Untitled-2.png.html#/user/jordandocherty/media/Untitled-2.png.html?&_suid=136114065100509684442740826609

have you updated your drivers?

yeah i have thats why im puzzled cause my pc was like £900 and my gf was £400 ( i baught both) and made sure mine had better specs ofc cause i game quite frequintly but i have no idea why it cant run gw

the temp of my gpu and cpu never go above 70 at VERY max normally around 40-55

Download GPU-Z and make sure the video card is running @ X16 speed.
It will be where it says Bus Interface it should look something like this.
PCI-E 2.0 × 16 @ 16 2.0 and not like this PCI-E 2.0 X 16 @ 4 2.0 If it says anything but @16 click the ? for the short test and see if it goes up.

it was on PCI-E 3.0×16@16 1.1 already . ran the test didnt really know what i was looking for just had a render test working

Jordan Docherty.1560:

it was on PCI-E 3.0×16@16 1.1 already . ran the test didnt really know what i was looking for just had a render test working

Are you sure this is right PCI-E 3.0×16@16 1.1
If so the 1.1 only has 1/2 the bandwith as the 2.0 that any motherboard that is not really old should have. Did you buy the PC used if so what motherboard and i5 model do you have.

CPU: NEW! Intel Core i5 3570K @ 4.3Ghz
CPU Cooler: Xigmatek Prime SD1484
Operating System: Microsoft® Windows 7 Home Premium 64-bit
Motherboard: NEW! Asus P8Z77-V LX
RAM: 16GB DDR3 1333mhz (4×4GB)
£27.60
Hard Drive: 1TB S-ATAIII 6.0Gb/s
Optical Drive: 22x DVD±RW DL S-ATA
Graphics card: AMD Radeon HD 7850 2GB

Sound card: Onboard 7.1 Audio
Case: NEW! Zalman Z11 Plus
PSU: 700W Xigmatek

full pc specs from the website i baught it from and its new from october 2012

is there any way of fixing the issue that you stated before or?

Jordan Docherty.1560:

it was on PCI-E 3.0×16@16 1.1 already . ran the test didnt really know what i was looking for just had a render test working

When you clicked on the ? did the speed change on the bus interface where it said
PCI-E 3.0×16@16 1.1 did the last 2 numbers change to 3.0 from 1.1?

yeah i realised when i looked up on google what you said i ran GW at same time it jumped to 3.0

even on lowest settings im only getting 20-24 fps in a none combat area when im doing a event its basically 4 fps ;\

Jordan Docherty.1560:

even on lowest settings im only getting 20-24 fps in a none combat area when im doing a event its basically 4 fps ;\

OK lets look at the other end, download CPU-Z and look where it says core speed this should be throttled down then go up to full speed when you play the game.

http://gpuz.techpowerup.com/13/02/17/7vm.png

Jordan Docherty.1560:

http://gpuz.techpowerup.com/13/02/17/7vm.png

CPU-Z is for the processor not the video card it should do the same thing go up to normal speed when the game is running.

oh sorry! gimme a min

Okay. core speed is between 802-1100 MHz

Jordan Docherty.1560:

oh sorry! gimme a min

Let the game run about 5 mins and make sure it does not drop back down on the clock speed.

Jordan Docherty.1560:

Okay. core speed is between 802-1100 MHz

Is that with the game running?

yeah depending on whats happening in combat it rises to 1100 ish

Jordan Docherty.1560:

yeah depending on whats happening in combat it rises to 1100 ish

Post a pick of that with the game running.

there

http://s1160.beta.photobucket.com/user/jordandocherty/media/Untitled.png.html

http://s1160.beta.photobucket.com/user/jordandocherty/media/Untitled-1.png.html

more clear

That’s the problem it should go up to 3.4 when the game is running.

how do i fix this any idea?

Check the temp of the processor with the game running their alot of programs I use
Real Temp GT 3.70

and if i dl this will it fix it or anything i can do?

Were getting to the fix check the temps with the game running.

http://s1160.beta.photobucket.com/user/jordandocherty/media/Untitled-2.png.html

Open the side of the PC I bet the fan is not running on the processor cooler
The temps are way to high throttling the speed to keep from killing the processor

should i take a picture of the inside of pc as im completely clueless at hardware related stuff

Jordan Docherty.1560:

should i take a picture of the inside of pc as im completely clueless at hardware related stuff

Turn the PC off and take the side panel off then turn the pc back on and make sure this fan is running but do not touch anything inside the case it will be the big thing in the center of the case looks like this.
http://www.newegg.com/Product/Product.aspx?Item=N82E16835233089

yes it is running , you know any idea how to turn that fan up as when i turn fan settings up on amd CCC its only the graphics card fan

http://s1160.beta.photobucket.com/user/jordandocherty/media/2013-02-17221436.jpg.html

Jordan Docherty.1560:

yes it is running , you know any idea how to turn that fan up as when i turn fan settings up on amd CCC its only the graphics card fan

Give me a sec to check on something.

You are sure that the fan was working and it was on the thing that looked like this?
http://www.newegg.com/Product/Product.aspx?Item=N82E16835233089

yeah its working , well its spinning and blowing some air , it looks exactly like that but set up with the fans on the sides

ive got 2 mini side fans on the sides, one top fan , the big fans in the middle X2 , graphics card fan and the back fan all running but the big fan in the middle the one you linked seems the weakest of them bar the side panels

If the fan is running the only one we care about is the big one on the processor cooler.
Thats bad nothing I can do to fix this over the net
Probable cause no thermal paste was used when the PC was built.
Just a few options return it for repairs or take it to a PC shop, get a PC savey friend to fix it. The fan would seem week compaired to the rest because it only has a 800 to 1200 RPM range. I found the problem sorry nothing I can do over the net to help.
I would advise not to use the PC till it’s repaired.
Be sure to tell them that the Processor is overheating and tell them what the temerature was.

Okay ill contact Dinopc tomorrow as i already rang them previously and since i dont lag on lol as much they said it was software but THANKS for the help least i know the issue !

Jordan Docherty.1560:

Okay ill contact Dinopc tomorrow as i already rang them previously and since i dont lag on lol as much they said it was software but THANKS for the help least i know the issue !

Now you can go off on them be sure to tell them the temps of the processor or send them the pic and tell them that a guy you never met took the time to find the problem on a website fourms lol.

EDIT I hate people that build a PC and do not do a burn test.

I found this on their website looks like they dident test this one.
An eye for quality

All the components we offer have been tested for performance and stability, and are designed to work effectively with each other. Our technicians build every system to the highest standard, and arrange the cables neatly inside the case to improve ventilation. Gaming systems are rigorously tested with the latest 3DMark benchmarking software and games to make sure they are running at full performance.

Does that mean its a fault on there hardware and they are false statements or my issue baring in mind ive done nothing to the pc since i baught it

Jordan Docherty.1560:

Does that mean its a fault on there hardware and they are false statements or my issue baring in mind ive done nothing to the pc since i baught it

All their fault. If they try to say different give a link to this and they will see the only things that were done was basic trouble shooting.

Buy the way i charge by the hour I think this was in a 9 hour span so you O me $1800
Just joking have fun and glad to help with the issue.