Help with wrong armor piece bought?

Help with wrong armor piece bought?

in Account & Technical Support

Posted by: Diablo.3416

Diablo.3416

So I come here wondering if I can get help exchanging my medium armor that I accidentally bought on my elementalist at a dungeon vendor.

Whenever I clicked it, I could have swore upside down that I was on the light armor set, but come to find out it was a medium armor piece and I am just wondering if I can get any help exchanging it into the equivalent light armor piece.

If this isn’t possible then maybe an option to exchange an armor piece back to the vendor within x amount of time and if you have not equipped it yet. I can think of certain other mmorpg’s that allow you to do this just in-case this accident does happened.

Thanks

ASRock H77M – Intel i5-3470 – G.Skill 8GB 1600MHz – HiS Radeon HD 7850 2GB

Help with wrong armor piece bought?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I think the red warning is supposed to alert you to buying the wrong items. CS usually doesn’t remedy user-errors. But, very occasionally, they do.

Help with wrong armor piece bought?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I believe that the warning is in place in lieu of a “buy back” or “do-over” button. I am sorry that you made that error and of course you’re welcome to submit a ticket if you’d like to ask an agent about this case. My instinct — unofficial comment here — is that this is not something CS could remedy, but you are welcome to inquire in a ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet