HoT Alternative Bonus!

HoT Alternative Bonus!

in Account & Technical Support

Posted by: VaLee.5102

VaLee.5102

Hey ANET, so I was thinking, instead of a character slot or silly skins, how about you offer your players freaking working servers! There’s more than 3 years after release and players still get random disconnects out of the blue!
- 95% VW, bam DC!
- 2 mins until Teq, bam DC!
- 10 secs until Teq dies, bam DC!
- almost completed a hard kitten story achiev, bam DC!

And no, it’s not my PC or my internet connection. Played WoW for years, Battlefield, GTA 5, etc without a single connection problem., it’s always GW2 that kitten s. And it wouldn’t be that big of an issue if the “smart” megaserver system wouldn’t change the map instance after relog.

Sorry for the rage, but this is unacceptable for a MMO in 2015.

HoT Alternative Bonus!

in Account & Technical Support

Posted by: BrooksP.4318

BrooksP.4318

Sounds like a personal problem.

HoT Alternative Bonus!

in Account & Technical Support

Posted by: rapthorne.7345

rapthorne.7345

I have no issues with lag or disconnects and I connect to NA from the UK. I suggest getting a better router or ISP, rather than blaming ANet for your issues.

Resident smug Englishman on the NA servers, just because.

HoT Alternative Bonus!

in Account & Technical Support

Posted by: simplesimon.2084

simplesimon.2084

No disconnects here ether.

HoT Alternative Bonus!

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I believe I have only been disconnected once in the nearly 3 years since Launch. You might consider contacting the Tech CS Team for assistance using the ‘Support’ link above/below.

Good luck.

HoT Alternative Bonus!

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

Per those above, I can recall less than half a dozen disconnects in the nearly 3 years of playing GW2.

I am often amused by player claims that they have played other online games with no issues so it CAN’T be their system or some other internet connection issue. This just proves the player has very little knowledge of how the internet actually works.

If you put your effort into trying to identify the actual reason you are getting disconnected rather than just raging at Anet (mistakenly, I believe), you might be able to solve the problem. Note that there are many here that would be willing to help you if you were serious about solving the problem.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

HoT Alternative Bonus!

in Account & Technical Support

Posted by: Seera.5916

Seera.5916

So only those who buy HoT should have working servers? Is that what you’re trying to say?

Working servers should never be tied to buying or pre-purchasing an expansion pack or any form of DLC.

And I haven’t had any disconnects from the game at all. Ever.

HoT Alternative Bonus!

in Account & Technical Support

Posted by: VaLee.5102

VaLee.5102

Yeah, I kno nuffin like Jon Snow. That’s why the MTR logs show no packet drops and a steady connection but the game still disconnects out of the blue.

I’m not saying I’m getting them 24/7, I think I had around 10-15 so far in the past year, but that’s not acceptable for an AAA game, especially since you get removed from the original map which ruins my gameplay completely. This is in EU btw, which had problems with the connections for a long time now, just search the forums.

Just in the last 10 days:
https://forum-en.gw2archive.eu/forum/support/support/Constant-random-disconnects-lately
https://forum-en.gw2archive.eu/forum/support/support/Terrible-latency-issues-only-with-GW2
https://forum-en.gw2archive.eu/forum/support/support/Connection-snags-but-not-on-my-end
https://forum-en.gw2archive.eu/forum/support/support/Constant-Disconnects-18
https://forum-en.gw2archive.eu/forum/support/support/About-disconnects
https://forum-en.gw2archive.eu/forum/support/support/Constant-disconnections-3

So yeah…
Just because you don’t have problems doesn’t mean no one has, different locations take different packet routes to reach the servers. I for example never had frame rate problems in Dry Top or SW like others had, but I won’t go saying there’s no such problem and Anet shouldn’t address it just because I don’t have any issue.

(edited by VaLee.5102)

HoT Alternative Bonus!

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

Yeah, I kno nuffin like Jon Snow. That’s why the MTR logs show no packet drops and a steady connection but the game still disconnects out of the blue.

I’m not saying I’m getting them 24/7, I think I had around 10-15 so far in the past year, but that’s not acceptable for an AAA game, especially since you get removed from the original map which ruins my gameplay completely. This is in EU btw, which had problems with the connections for a long time now, just search the forums.

Just in the last 10 days:
https://forum-en.gw2archive.eu/forum/support/support/Constant-random-disconnects-lately
https://forum-en.gw2archive.eu/forum/support/support/Terrible-latency-issues-only-with-GW2
https://forum-en.gw2archive.eu/forum/support/support/Connection-snags-but-not-on-my-end
https://forum-en.gw2archive.eu/forum/support/support/Constant-Disconnects-18
https://forum-en.gw2archive.eu/forum/support/support/About-disconnects
https://forum-en.gw2archive.eu/forum/support/support/Constant-disconnections-3

So yeah…
Just because you don’t have problems doesn’t mean no one has, different locations take different packet routes to reach the servers. I for example never had frame rate problems in Dry Top or SW like others had, but I won’t go saying there’s no such problem and Anet shouldn’t address it just because I don’t have any issue.

And the fact that not everyone is having the issue shows that it most likely isn’t on Anet’s end.

Example: A GPU driver could be causing someone’s FPS issue. And the driver isn’t working with GW2 and maybe other games that the user doesn’t play. The user won’t assume the new driver they got is the issue because “it’s only happening for GW2”.

Example: “Only GW2 is having lag issues” Well, it could be how your IPS routes the signal to Anet’s servers, and one of the hops is causing the issue, but your other game doesn’t use that hop. It’s not Anet’s fault, but you’ll blame them because “other games work just fine”

Shall I continue, or can you see how a lot of the issues aren’t actually Anet’s fault?

I’m a Moose, a ginger moose even.

HoT Alternative Bonus!

in Account & Technical Support

Posted by: Smooth Penguin.5294

Smooth Penguin.5294

Hey ANET, so I was thinking, instead of a character slot or silly skins, how about you offer your players freaking working servers! There’s more than 3 years after release and players still get random disconnects out of the blue!
- 95% VW, bam DC!
- 2 mins until Teq, bam DC!
- 10 secs until Teq dies, bam DC!
- almost completed a hard kitten story achiev, bam DC!

And no, it’s not my PC or my internet connection. Played WoW for years, Battlefield, GTA 5, etc without a single connection problem., it’s always GW2 that kitten s. And it wouldn’t be that big of an issue if the “smart” megaserver system wouldn’t change the map instance after relog.

Sorry for the rage, but this is unacceptable for a MMO in 2015.

You should reboot your router by unplugging it for a few minutes. That’ll solve your DC problems.

In GW2, Trading Post plays you!