Guild Wars 2

So i bought Heart of Thorns cd-key on G2A, everything went fint, the key worked and it says on my account that Heart of Thorns is active, i then installed the game through the site but i still dont have the expansion benefits even thought it says on my account its active. I made a ticket but the guy answering me only really said that i shouldnt have bought a key through G2a, but the thing is that the key works fine. anyone tried this?

G2A is reseller, so you’re buying from random people, hence why they say you shouldn’t. The problem in doing that is that the original purchaser still has control over the key and can easily revoke it, causing your account to be banned.

You should immediately receive the level 80 boost and be able access HoT’s story after upgrading. Restart the client if you haven’t. You’ll need to continue talking to support if it’s still not available after a few hours.