How I resend a SMS code?

How I resend a SMS code?

in Account & Technical Support

Posted by: NeHoMaR.9812

NeHoMaR.9812

I didn’t got the SMS from Arenanet (first time this happens), but I don’t see any “resend” option as normally all authentication systems have.

Do I need to wait or what? how I resend a new code? I think my phone is missing some sms today so I need to resend.

(edited by NeHoMaR.9812)

How I resend a SMS code?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Try logging in again? Should send a code each time a log-in is attempted.

How I resend a SMS code?

in Account & Technical Support

Posted by: NeHoMaR.9812

NeHoMaR.9812

Try logging in again? Should send a code each time a log-in is attempted.

Are you sure it send a new code everytime? I have autologin, don’t getting any sms at all in many tries.

(edited by NeHoMaR.9812)

How I resend a SMS code?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Try turning auto-login off for now?

Are you trying to log in from a different area? If your usual IP address is saved, you shouldn’t be getting SMS messages.

My app allows me to ask for another code, maybe yours does, as well.

Good luck.

How I resend a SMS code?

in Account & Technical Support

Posted by: NeHoMaR.9812

NeHoMaR.9812

I got multiple sms with multiple codes but like 2 hours after my login attempt. Now I am again trying and the same problem is happening, not really sure if the solution is wait 2 hours with the game launcher open until I get the code, because if I close it and login again, it generate a new one.

(edited by NeHoMaR.9812)

How I resend a SMS code?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Might need to speak to your phone provider.

If it was a delay from ArenaNet, there would likely be more posts/threads.

Or, you can contact the CS Team via the ‘Support’ link above/below and ask for assistance.

Good luck.

How I resend a SMS code?

in Account & Technical Support

Posted by: Rukia.9860

Rukia.9860

I have the same issue, in other games I can just resend the code to my phone but apparently ANet is missing this important piece of tech.

I don’t even remember what ‘app’ or if I even used an app to set this up, all I know is I want this cancer off of my account(s) because I can’t log in, just got internet at my new house and this thing is preventing me from playing my own accounts because I’m under a different IP.

I’m never using their authenticator again.

Blizz has their own app but apparently ANet doesn’t.

(edited by Rukia.9860)

How I resend a SMS code?

in Account & Technical Support

Posted by: NeHoMaR.9812

NeHoMaR.9812

Today I tried again on website, I was able to disable this. Got 2 of 3 sms today. In yesterday 2nd try, I got zero of 3 sms.

How I resend a SMS code?

in Account & Technical Support

Posted by: Rukia.9860

Rukia.9860

I had to message support to remove this thing from my account, it’s what I suggest doing lol.