How can I fix the crashes of my client?

How can I fix the crashes of my client?

in Account & Technical Support

Posted by: MohZz.8304

MohZz.8304

Q:

Hello;

I’ve been playing GW2 for about a week now, but every now and then my client crashes, especially in crowded WvW.

Most recently, whenever I attempt to enter Twilight Arbon Dungeon my game crashes every time. I can’t enter this dungeon, not even in solo, and it makes me sad.

I hope for a quick fix.

How can I fix the crashes of my client?

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Please post the crash log.
You can find it here
C:\Users\<username>\AppData\Roaming\Guild Wars 2\ArenaNet.log

Brandar – Kodash [DE]
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How can I fix the crashes of my client?

in Account & Technical Support

Posted by: MohZz.8304

MohZz.8304

Here’s the ArenaNet.log file.

Another thing is I tried to run the Repair Client, but after checking files and starting for the repair process it crashes as well.

Attachments:

How can I fix the crashes of my client?

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Make a ticket to support.
That is probably the fastest way for getting help.

That said since most errors seem to be memory related you could test your ram with memtest.

Brandar – Kodash [DE]
[SPQR]