How do I reactivate my support account?

How do I reactivate my support account?

in Account & Technical Support

Posted by: transtemporal.2158

transtemporal.2158

While my actual game account is fine, I am completely unable to reset the password on my support account. Its stuck in an endless loop where I request a reset, use the link in the email, then have the error screen tell me I need to follow the instructions in the email.

Please advise me how I reactivate my support account. This is the second time I’m posting to request help. Please please please please.

How do I reactivate my support account?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact Customer Support by sending an email to support@guildwars2.com
They can assist you with resetting your password.

Good luck. =)

https://en.support.guildwars2.com/app/answers/detail/a_id/9221

How do I reactivate my support account?

in Account & Technical Support

Posted by: transtemporal.2158

transtemporal.2158

Thanks Inculpatus, I’ll do that.