How do i change my account settings?

How do i change my account settings?

in Account & Technical Support

Posted by: Mr Smith.7328

Mr Smith.7328

Hello.After reading about hacking atempts i want to make some changes like adding my mobile number, for second authentication, and change the email with a new one just for guild wars 2 for better security.Is there any way to do so without deleting my existing account?And if not how do i delete my account?
Thank you in advance.

How do i change my account settings?

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Next

Hello Mr Smith.

No, you do not need to delete your account, of course not. For a change of email you can contact directly our Customer Support team; they are the ones to help you out with this kind of requests. For more information about how to implement the Two-Factor Authentication, please, check the following webpage.

Thanks!

How do i change my account settings?

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

I believe you can make at least some of the changes you desire through this page: https://account.guildwars2.com/account/security. It’s true that changing a log-in name — such as [name]@[isp.com] will require help from Support.

But can you please let me know if you are able to accomplish at least some of what you intend on the security page? Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet