How do you close old tickets?

How do you close old tickets?

in Account & Technical Support

Posted by: randomfightfan.4091

randomfightfan.4091

I have multiple tickets left open that the support staff never closed or another staff member started a new ticket for my case and I have no idea how to clear the other tickets that are no longer in use. Please help.

Check out my page for some good thiefisms :)
http://www.youtube.com/user/randomfightfan/videos?view=0&flow=grid

How do you close old tickets?

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

You go here https://en.support.guildwars2.com/app/account/overview/

“Click on your support ticket subject name, where your question and responses are.

You should see near the top under “Update this question” “Do you want a response?”. Just click the box and select “No, I don’t this question answered now”. That should automatically close the ticket"

(edited by White Wolf.3291)

How do you close old tickets?

in Account & Technical Support

Posted by: randomfightfan.4091

randomfightfan.4091

thanks lots, helps me out

Check out my page for some good thiefisms :)
http://www.youtube.com/user/randomfightfan/videos?view=0&flow=grid