How do you upgrade from a free account?

How do you upgrade from a free account?

in Account & Technical Support

Posted by: EvilSardine.9635

EvilSardine.9635

My friend just bought the game. She has an account she’s used for the free weekends. How does she apply the full key to her account so she can keep her current character?

Many thanks in advance!

How do you upgrade from a free account?

in Account & Technical Support

Posted by: Nate Anabe.6091

Nate Anabe.6091

Never interrupt your enemy when he is making a mistake."
—Napoleon Bonaparte

How do you upgrade from a free account?

in Account & Technical Support

Posted by: EvilSardine.9635

EvilSardine.9635

That actually didn’t explain anything. It just tells me you have to upgrade the account and not how to do it. :\

How do you upgrade from a free account?

in Account & Technical Support

Posted by: Nate Anabe.6091

Nate Anabe.6091

contacting support would be your best bet there is a click here button in the link to get more info but all it tells is the steps on how to register the account

Never interrupt your enemy when he is making a mistake."
—Napoleon Bonaparte

How do you upgrade from a free account?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I am pretty sure that is exactly how to upgrade an existing account, as when you go to register the serial number, it asks you if you have an existing account.
But, if you have concerns, contacting support is always a good idea. =)

How do you upgrade from a free account?

in Account & Technical Support

Posted by: Lafiel.9372

Lafiel.9372

Yeah, basically you just need to apply a serial code in the account under my accounts I think? The request for serial section should be obvious anyways :o good luck.

How do you upgrade from a free account?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I am so glad you asked! We have a brand new Knowledge Base article that should help you, called Upgrading Your Free Trial.

Enjoy!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet