How to Contact Anrenanet Legal Team?

How to Contact Anrenanet Legal Team?

in Account & Technical Support

Posted by: Alexei.6408

Alexei.6408

Q:

Hey again gw2 community!

Do any GM’s or persons out there know the answer to this? I’ve been trying to reach them for months and all I got was legal@arena.net which isn’t even a valid email for me to send to.

The contacts within the user agreement is for NCSoft and they told me they won’t be dealing with this dispute that I’d need to negotiate with Arenanet. It’s been a while and I am still waiting to hear with an update from the CS team or Ms. Gray.

Any e-mails, persons I should specifically try to reach? Preferabbly any phone numbers? I tried the one for Arenanet Inc but I was just given an automated system.

Thanks for any insight, especially from a GM/administrator!

How to Contact Anrenanet Legal Team?

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

If you want their legal system, you need to contact your lawyer and your lawyer contacts them. Legal departments for companies tend to not deal with the lay people. They also don’t handle in game issues. It really is for them to ensure they right correctly worded contracts for anything they are dealing with, and to handle any law suits, disputes, etc. Your lawyer would have access to their contact information.

I’m a Moose, a ginger moose even.