Q:
(edited by Moderator)
Q:
Self explanatory. I don’t see an option under edit profile that allows to change the email address tied to my account. Is this even possible to do?
(edited by Moderator)
A:
Remember that the email address is simply a log-in name, and it is not necessary to change it to keep your account in good standing.
(edited by Gaile Gray.6029)
Hello,
i understound that you turned off email change option because of some hackers or any other secuirity issues, BUT iam owner of that account and I want to change it to another one?
Can you help me mod?
The method required for me when I moved and had to switch providers was to open a support ticket.
They then required the information to verify ownership and then they did it for me.
Their support knowledgebase still has the old instructions. Which doesn’t work of course since they removed it.
It’s as simple as that. Open a support ticket. (It took about 3 days for them to get around to it…)
Ah thank you so much:)
contact support.
is it possible to change the email address associated with my account?
It depends on what kind of account you have, and whether it it linked or not. Please see your Account Management page to research this for your case.
its not linked and not sure what type of account i have..i bought the game in the store and used an email address i had.and dont see an option in account management .so i guess u cant :/
When I had to have my email changed, I had to submit a support ticket. Had to verify ownership, and support did it. Took about 3 days.
Knowledge base doesn’t reflect the fact that they took the email change out of Account management….
I’m wondering this aswell, i have a standard GW2 account and had to disable the email authentication due to not receiving them, i now notice that we can re-enable it via “my account” but i would like to change my email address incase it was that which was blocking the authentication emails.
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Edit, seems it was answered while i typed (i need to support to do it).
Thanks Kumu.
(edited by MajorMelchett.6042)
Is there a way to change my current email linked with my account? I lost access to my email because hotmail messed up.
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