How to change account email address?

How to change account email address?

in Account & Technical Support

Posted by: eli.3597

eli.3597

Q:

Self explanatory. I don’t see an option under edit profile that allows to change the email address tied to my account. Is this even possible to do?

(edited by Moderator)

How to change account email address?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

A:

Remember that the email address is simply a log-in name, and it is not necessary to change it to keep your account in good standing.

  • If you wish to change your email address and you have not verified the address, you can make an email change in the Account Management system.
  • If you have verified the email address, please contact Support and they will assist you.
  • If you have only a Guild Wars account, you can change it within the game.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

How to change account email address?

in Account & Technical Support

Posted by: hym.6027

hym.6027

Hello,
i understound that you turned off email change option because of some hackers or any other secuirity issues, BUT iam owner of that account and I want to change it to another one?
Can you help me mod?

How to change account email address?

in Account & Technical Support

Posted by: Kumu Honua.2751

Kumu Honua.2751

The method required for me when I moved and had to switch providers was to open a support ticket.

They then required the information to verify ownership and then they did it for me.

Their support knowledgebase still has the old instructions. Which doesn’t work of course since they removed it.

It’s as simple as that. Open a support ticket. (It took about 3 days for them to get around to it…)

Sylvari Guardian. – Dragonbrand.

How to change account email address?

in Account & Technical Support

Posted by: hym.6027

hym.6027

Ah thank you so much:)

How to change account email address?

in Account & Technical Support

Posted by: Zaken.1806

Zaken.1806

contact support.

How to change account email address?

in Account & Technical Support

Posted by: liquids.9027

liquids.9027

is it possible to change the email address associated with my account?

How to change account email address?

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

It depends on what kind of account you have, and whether it it linked or not. Please see your Account Management page to research this for your case.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

How to change account email address?

in Account & Technical Support

Posted by: liquids.9027

liquids.9027

its not linked and not sure what type of account i have..i bought the game in the store and used an email address i had.and dont see an option in account management .so i guess u cant :/

How to change account email address?

in Account & Technical Support

Posted by: Kumu Honua.2751

Kumu Honua.2751

When I had to have my email changed, I had to submit a support ticket. Had to verify ownership, and support did it. Took about 3 days.

Knowledge base doesn’t reflect the fact that they took the email change out of Account management….

Sylvari Guardian. – Dragonbrand.

How to change account email address?

in Account & Technical Support

Posted by: MajorMelchett.6042

MajorMelchett.6042

I’m wondering this aswell, i have a standard GW2 account and had to disable the email authentication due to not receiving them, i now notice that we can re-enable it via “my account” but i would like to change my email address incase it was that which was blocking the authentication emails.
-
Edit, seems it was answered while i typed (i need to support to do it).

Thanks Kumu.

Zilori: Guardian – Desolation.
Zarturo: Elemental – Desolation.

(edited by MajorMelchett.6042)

How to change account email address?

in Account & Technical Support

Posted by: HAAHO.1276

HAAHO.1276

Is there a way to change my current email linked with my account? I lost access to my email because hotmail messed up.