How to find out when account was created?

How to find out when account was created?

in Account & Technical Support

Posted by: Thomassassinate.9370

Thomassassinate.9370

I need it for a support ticket but i dont know exactly when i got it as i got it months before christmas but wasnt able to play it cuz i didnt have a good graphics card i waited til christmas to play it.

How to find out when account was created?

in Account & Technical Support

Posted by: Arsenic Touch.7960

Arsenic Touch.7960

Go in game, type /age

It will tell you how many hours / months you’ve been playing total across your entire account.

Is it better to out-monster the monster or to be quietly devoured?

Dragonbrand – Level 80 – Human Ranger

How to find out when account was created?

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

That won’t work, because for the age command to work you have had to be able to get into the game first and create a character.

How to find out when account was created?

in Account & Technical Support

Posted by: Arsenic Touch.7960

Arsenic Touch.7960

Well he said he waited until christmas to play it, so I assumed he made a character.
But i thought the /age had a total time from the creation of the account, but it says the total time played so his age would only have started in december.

Support should already know the answer to when your account was created though.

Try checking your old emails and see if you have any from the company.

Is it better to out-monster the monster or to be quietly devoured?

Dragonbrand – Level 80 – Human Ranger

How to find out when account was created?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

You’re welcome to get support without providing the age of your account. That is helpful info, but it’s not required. For tips on what information to provide in a ticket, please read this post.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet