Hugely unpredictable FPS after latest patch [Merged]

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Posted by: Doghouse.1562

Doghouse.1562

Anyone else seeing anything like this?

Following the latest patch (Jan 12th) and what looked to be a subsequent mini-patch on the morning of the 13th, I’m getting weird fps behaviour. Normally, I fire up the client and get a decent, smooth-playing 60+ fps (which I’m seeing right now, whilst logging at the Statue of Melandru near Pagga’s Waypoint in Malchor’s Leap). But just now – until I killed the client and restarted it – I was seeing an utterly painful, unplayable 15 fps. And I’ve seen the same on 3 occasions now (twice a client restart resolved it, once it didn’t).

I’m running an NVIDIA GeForce GTX 750 Ti on Win7 Home Premium 64-bit SP1 with 8Gb RAM.

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Posted by: OGDeadHead.8326

OGDeadHead.8326

Yes, noticed it during the dragon event in Frostgorge yesterday. Really crappy fps followed by smooth fps moments later.

Win10 pro | Xeon 5650 @ 4 GHz | R9 280x toxic | 24 Gig Ram | Process Lasso user

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Posted by: ikereid.4637

ikereid.4637

Yes, noticed it during the dragon event in Frostgorge yesterday. Really crappy fps followed by smooth fps moments later.

This is normal, actually. Happens at all boss events where there are a ton of mini’s present. The smoothness happens about 60seconds after mass combat starts and after the minis are hidden.

has done this to me for years.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: OGDeadHead.8326

OGDeadHead.8326

Yes, noticed it during the dragon event in Frostgorge yesterday. Really crappy fps followed by smooth fps moments later.

This is normal, actually. Happens at all boss events where there are a ton of mini’s present. The smoothness happens about 60seconds after mass combat starts and after the minis are hidden.

has done this to me for years.

What i’m talking about here has nothing to do with that, since the fps drop came while we had already been fightin the dragon for a good while. It struck at the moment when he moved to his new position, lasted for 20-30 seconds, then went back to normal.
Having done this event maybe hundreds of times, i can tell the difference when somethings changed, and yesterday i experienced just that.

Win10 pro | Xeon 5650 @ 4 GHz | R9 280x toxic | 24 Gig Ram | Process Lasso user

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Posted by: Doghouse.1562

Doghouse.1562

Yes, noticed it during the dragon event in Frostgorge yesterday. Really crappy fps followed by smooth fps moments later.

Could be the same cause, I guess, but I’ve met that sort of thing before in other games – fps dropping way down without necessarily any obvious reason, then coming back again later. This feels different. My fps was lousy from the first moment my character got into game, and stayed that way for the whole time I was in it, including after dropping out to character select and back in. I guess in principle that it might have cleared, if I’d left it for a while – the longest I let it run was probably no more than 5 minutes – but that’s a test for the future; on previous occasions I’ve simply been trying anything that occurred to me to try to get a decent play experience back.

(Edited minor grammar error.)

(edited by Doghouse.1562)

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Posted by: Autositz.2687

Autositz.2687

Game is having EXTREME FPS drop since the last patch 2h ago!
Auric Basin is currently unplayable for me. I was usually running medium settings and had a “steady” 30fps except in huge fights.
Since the patch the game is running at 1-5fps in AuricBasin with the same settings. Putting EVERYTHING to OFF/LOW makes the game run at ~10fps .. WTF!?
Lion’s Arch fps is normal at ~30fps at medium settings!

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Posted by: Doghouse.1562

Doghouse.1562

Early days, but I saw this 3 times on Wednesday then nothing since. I guess it’s possible it was something they did server-side and then fixed/modified.

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Posted by: RandomWolf.3986

RandomWolf.3986

Early days, but I saw this 3 times on Wednesday then nothing since. I guess it’s possible it was something they did server-side and then fixed/modified.

I am still suffering from the fps drop.

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Posted by: Faelan.7123

Faelan.7123

Is anyone else still having similar issues?

Starting yesterday (15th) I notice massive drops in FPS, even when I’m just idle on a map, not moving without any events in my area. While I am writing this I’m in Frostgorge Sound with a whoopin 7 frames…
The first time this happened I thought it might be some update downloading in the back, or my browser (I listen to music or podcasts while running around completing maps). But even with a closed browser and no other program besides GW2 running, the FPS is so low it makes playing unbearable. Restarting seems to help at first from the looks of it in character selection, but the moment I get back on a map it drops back down.

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Posted by: FrostFallenPoet.1502

FrostFallenPoet.1502

Yeah same thing is happening to me, ever since the last update my fps has shot to hell and I’m experiencing what I can only call “player only lag” where every action of mine has massive lag but the enemies are still capable of full speed and action.
I dunno what they did but I hope like hell they fix it soon.
I also just logged in and went to Divinity’s Reach only to get hit with around 7fps. It’s that bad, salvaging equipment has lag.
I’m running a client repair now to see if that has any effect whatsoever, I’ll post an update if it does.

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Posted by: FrostFallenPoet.1502

FrostFallenPoet.1502

Nope, Client repair didn’t work so whatever they’ve done is server side, has to be.

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Posted by: Oskar von Gaschwald.1502

Oskar von Gaschwald.1502

Doghouse, I have exactly the same problem – and almost the same system: Win7Ultimate 64bit, 8GB RAM, nVidia GeForce GTX 750 Ti.
Normally I have 40-100 fps depending on the area I am, but since the Jan.12. patch, the game often starts in 20-25 fps mode – wherever I am/whatever I do. After several restarts of the game, it will be OK again.

Support says it’s a hardware problem – even though the problem appears only in GW2, only right after the Jan.12, patch. All other games are running with no problems.

Did you find any solution?

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Posted by: Anserath.7195

Anserath.7195

Support says it’s a hardware problem – even though the problem appears only in GW2, only right after the Jan.12, patch. All other games are running with no problems.

Did you find any solution?

That’s support for ya. It’s the same in many MMOs. But I think that’s just standard procedure to troubleshoot, ‘cause the problem could indeed be very well hardware-related. But if a lot of us are having a similar issue, and said issue stems from a recent update, it’s fairly obvious that it’s not a hardware problem (although in one thread, it was an actual hardware issue). Maybe the problem will be rectified with the upcoming content patch? I’m hoping so.

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Posted by: Wouter.4715

Wouter.4715

Exactly the same issue as the first post. Normally I have 50+ fps
Sometimes when I boot up, I am stuck between 15-20 FPS in every zone and dungeon. This stays until I restart Guild Wars (sometimes multiple times). Once I also fixed it by going to a guild hall and back.

The problem even propagates accross different computers.. My windows 7 desktop and a windows 8 laptop both have this same sporadic issue

Another thing I noticed is that my GPU is running only at 25%, instead of the usual ~70%. That would explain the low fps, but not the root cause.

Wouter
Council of Deus eX Machina[DxM]
Gunnars Hold

(edited by Wouter.4715)

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Posted by: Zoef.2761

Zoef.2761

HI

After yesterday’s patch i experience very low framerates and high ping in game. My fps in la used to be 50+ now around 6, 7. Ping used to be around 130-150; now more than 200. I experience it in all game modes. Guildies have same problem. What’s wrong?

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Posted by: fmaga.1802

fmaga.1802

Hi,
same problem here. Before patch 70-80 fps now 8-10.
What is going on here?
If I set everything to ultra low I have 20fps in city…

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Posted by: koisoujiro.4237

koisoujiro.4237

Hi,

I also have that FPS problem it used to sit around the default 60 in LA now im at 10-20 idle when im running its flat out 10fps QQ

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Posted by: inscribed.6849

inscribed.6849

I’m having very low FPS too since the patch. Win 10, GTX 970M, i7-6700HQ, 16 GB DDR4 SDRAM, and I can barely hit 20 FPS in town with all settings set to low. It’s unplayable at the moment.

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Posted by: lexxguard.2690

lexxguard.2690

Same issue here

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Posted by: doloremmaximus.3295

doloremmaximus.3295

Same here and my computer has been crashing at random times for the past week or so. Noticed GTX970 mentioned in a few places as I’ve been searching for a solution, but there may be no connection. It’s very frustrating as I can barely finish dailies, much less enjoy the game.

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Posted by: Iyunzusto.3516

Iyunzusto.3516

same issue, ping was 200 before update, now 430. based in australia

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Posted by: Zoef.2761

Zoef.2761

Hi guys

Just an update. Framerate is back to normal; ping seems to be as usual too. Haven’t made any changes in configuration. After Thursday’s update everything was like it used to be. Dont know about you.

(edited by Zoef.2761)

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Posted by: kahalani.9742

kahalani.9742

G’day, I’m new to guild wars 2 and I’ve been loving it so far. Only thing that I have a problem with is my performance.

I have every setting on low (apart from render sampling which I have set to native) and I seem to achieve 30-50 fps in zones such as Lions arch, Divinity’s Reach and practically every WvW map. During group events or those big WvW battles, I’ll generally sit at 15-20fps and drop below 10 quite often.

  • 47 fps in lions arch (and it’s quite empty, well after peak time). I sit at 30-40 when it’s packed
    http://imgur.com/Wg5MFiI
  • This is an older screenshot from about a week ago
    http://imgur.com/eveJJCb
    What concerns me in this one is that my GPU utilization is quite low (15-40% in most cases). CPU usage is generally never above 80% in GW2 (only rarely does it hit 100%). Can the i7 4770 bottleneck the r9 270x?

Now I don’t have a great computer but it can hold its own in other games. As I understand GW2 is very cpu dependent and isn’t optimized for multi core processors (correct me if I’m wrong). My cores are unparked (Only two show up in the unpark cpu program) and I have my power settings set to high performance when I play.

(I’ll add this because I find this strange. The game is blurry in fullscreen mode regardless of what resolution I set it too. The same thing occurs in World of warcraft in fullscreen mode but not in any other game. Does this indicate any kind of problem?

Thanks in advance

Specs:
CPU = i7 4770 3.4ghz (3.896ghz turbo)
GPU = R9 270x overclocked to 1180mhz (core clock) and 1480 (memory clock)
PSU = Thermaltake toughpower xt 775w
Ram = 16gb (8 × 2) corsair DDR3
MOBO = Gigabyte Z87M-D3h
OS = Windows 10 64 bit
Drivers = 15.12 / 16.1.1 (hotfix)

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Posted by: Alchymista.8192

Alchymista.8192

i have very similiar setup..
i7 3930k and hd7870(which is just older version of your)

i have also similair fps as you..

-about your computer, your pc is great
-if someone told u this game is cpu depended cuz it s cpu rendered -> its bullkitten and slap him for that trash talk
-game is optimized for multicore
-good job with unparking yoru cores
-u can watch your GPU and CPU utilization with MSI Afterburner OSD
-LA and other towns are just very bad for FPS, if u go to PvP arenas u get constant 60FPS
-this game is just veeery bad optimized
mostly when i play i dont look to much in front of me(my character) with camera so i keep fps high and i dont see it as problem and i dont rly feel it
-if u take better GPU, ofcourse u will get more FPS, so in some way, yes it is bottleneck.. but i dont feel its that big problem and at your place i would not go and buy better GPU.. i play this since gw2 beta(3years?) and iam rly happy with HD7870

///////////edit
just checked it also with lowest settings
http://imgur.com/4eiQVDp //low
http://imgur.com/MtWC4ii //high-my usual

Seafarer Never Rest

(edited by Alchymista.8192)

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Posted by: kahalani.9742

kahalani.9742

I decided to copy your settings and the location you were standing in and these were my results

high = http://imgur.com/uvcnS7F → 39 fps
low = http://imgur.com/6gFZB9T → 52 fps

I stood there for a while so that the fps would settle. I’m quite confused as to how you’re getting more fps than me :P

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Posted by: Alchymista.8192

Alchymista.8192

maybe its also about OS.. i have win8(clear(no kitten in background) and no updates)
my gw2 client is 64bit now
also i7 3930k is six-core(12threads) but it is underclocked and undervoltaged cuz i cant handle full cpu somehow
my gpu is overclocked from default(oc version)
game running from ramdrive + CL8 and 1.6GHz rams
but i dont know, my opinion is, it is software problem, maybe if u rollback to win7 u get better at fps, some ppl ware complaing about somethign with win10 here already

Seafarer Never Rest

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Posted by: abomally.2694

abomally.2694

Try re-seating your graphics cards. Also, make sure they are in the correct PCIe slot (X16).

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Posted by: kahalani.9742

kahalani.9742

GPU is definitely in the pci-e 16x slot (i.e the one closest to the cpu/ram).

Temperatures seem to fine for both the cpu (50-60 degrees Celsius during gaming 35-40 while idling) and gpu (also 50-60 (30-35 idling) degrees Celsius).

After doing a bit of research, i still find it strange that people with older / less powerful hardware than mine get better performance

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Posted by: MrFayth.3546

MrFayth.3546

Are you using the new AMD Crimson software? Have a profile set up for Gw2 in it?

Kill it completely and try playing.

Not sure why but having a crimson profile, completely default settings, for Gw2 eats about 15fps from Gw2 with my, barely adequate, 260×.

i5 4690k @4.1ghz, r7 260x 1180/1680,8Gb G.skill Ripjaw 2133, 120gb ssd Gw2+OS

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Posted by: kahalani.9742

kahalani.9742

I do have profiles set up for gw2 in radeon settings, unfortunately removing them didn’t increase my fps.

I’m struggling to push 40 fps in verdant brink on the lowest settings

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Posted by: RandomWolf.3986

RandomWolf.3986

For a month now I’ve been having this issue and by looks of it I’m not the only one.

My average fps are 25-30 in most zones. My average FPS in HoT is 10(but that doesn’t matter here really). But sometimes my games decides to ’free’ze the fps at 9 or 12, randomly. I’ve been exchanging tickets with Support for a really long time now and I’ve done countless thing: diagnostics, drivers updates, GW2 Reapir(it crashes), 64.bit client, restarting my pc and the game several times, deleting local.dat, closing all other apps besides GW2, etc..

In the end nothing worked. The game is downright unplayable at 9FPS in most locations. It’s like theg ame has no CLUE what fps to use Some maps have 20, others have 9, others have 12 and the FPS won’t change no matter what graphics I’m choosing, so I can play in Queensdale in Low or Ultra that the fps will remain the same amount no matter what.. I have no clue what’s happening. This problem isn’t happening in any other game.

I’m using a 2011 Toshiba laptop, core i3, 4GB of RAM and Nvidia card 315M. I know it’s bad but I managed to survive with 25fps in most zones. When this problem happens, the ping also raises from an average 90 to 300 while the internet connection is doing a-okay. If this problem persists I’ll have no choice but to quit and I really love this game! The PVP areas are the only place where these problems don’t seem to be happening, but I don’t like PVP at all…

I have also done several posts about this in the past but they didn’t work.

(edited by RandomWolf.3986)

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Posted by: RandomWolf.3986

RandomWolf.3986

Hi guys

Just an update. Framerate is back to normal; ping seems to be as usual too. Haven’t made any changes in configuration. After Thursday’s update everything was like it used to be. Dont know about you.

It is only temporary, trust me. It’s been happening for me for a month now and there hasn’t been any fix.

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Posted by: Ellieanna.5027

Ellieanna.5027

The thing about mmos is that things change. They will add new features to keep people interested, and older computers will have issues with it. It really sounds like your computer is the problem and not the game. It sucks, but that is what happens with technology.

It could be that your network card is slowly starting to have issues sending large amounts of data. It could be your video card just can’t handle as much information as before. It could that your processor just can’t handle all the information needed to process the game. It could be your hard drive can’t spin as fast.

If you want an answer from Anet, sending in tickets is the best you’ll get. Posting the same post over and over isn’t going to help you out. It’s actually frowned upon.

I’m a Moose, a ginger moose even.

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Posted by: Alchymista.8192

Alchymista.8192

sorry, but your pc is rly bad for this game.. i have i5 2.6GHz, 8GB ram, GT310M and i cant rly play this game on my notebook.. your setup is similiar.. so just get better PC.. nothign can help u..
and i wont believe you if u say u had more FPS before
25-30FPS is unplayable, try to play 50FPS+, its totaly different game then
u get your ping higher cuz your CPU is bottneck
sorry

Seafarer Never Rest

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Posted by: Alchymista.8192

Alchymista.8192

i would say something is blocking you.. i mean u have some software problem.. at your place.. i would reinstall OS.. or try other games if they r running well

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Posted by: RandomWolf.3986

RandomWolf.3986

sorry, but your pc is rly bad for this game.. i have i5 2.6GHz, 8GB ram, GT310M and i cant rly play this game on my notebook.. your setup is similiar.. so just get better PC.. nothign can help u..
and i wont believe you if u say u had more FPS before
25-30FPS is unplayable, try to play 50FPS+, its totaly different game then
u get your ping higher cuz your CPU is bottneck
sorry

That’s a really lame and lazy response. 30FPS is already dream for me since that’s the maximum amount of FPS I can get on a console… I don’t give two feathers about 60FPS, and yes the game was PLAYABLE and it is sometimes; but the problem just pops out of nowhere randomly.

And simply saying ‘get a new pc’ is just dumb and a time waster. If you don’t have anything useful to say, then don’t even bother.

And I’m aware that my laptop isn’t good, but I played GW2 just fine and still play TERA just fine. It’s an issue that has been happening to a lot of people recently with no fix to be found.

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Posted by: Ellieanna.5027

Ellieanna.5027

sorry, but your pc is rly bad for this game.. i have i5 2.6GHz, 8GB ram, GT310M and i cant rly play this game on my notebook.. your setup is similiar.. so just get better PC.. nothign can help u..
and i wont believe you if u say u had more FPS before
25-30FPS is unplayable, try to play 50FPS+, its totaly different game then
u get your ping higher cuz your CPU is bottneck
sorry

That’s a really lame and lazy response. 30FPS is already dream for me since that’s the maximum amount of FPS I can get on a console… I don’t give two feathers about 60FPS, and yes the game was PLAYABLE and it is sometimes; but the problem just pops out of nowhere randomly.

And simply saying ‘get a new pc’ is just dumb and a time waster. If you don’t have anything useful to say, then don’t even bother.

And I’m aware that my laptop isn’t good, but I played GW2 just fine and still play TERA just fine. It’s an issue that has been happening to a lot of people recently with no fix to be found.

That’s the thing about older computers, they will start to have issues with an ever changing mmo. As a computer ages, games that did work won’t work as well. It’s how computers work. You have a barely minimum requirement laptop, which will have mobile (as in, reduced) capability of their desktop versions. That’s how laptops work. Your computer is showing it’s age. Doesn’t matter what other people are having issues with or not. Your computer is really showing it’s age now.

I’m a Moose, a ginger moose even.

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Posted by: Alchymista.8192

Alchymista.8192

“30fps on console” one of the reasons why ppl dont liek consoles.. once u try 60fps u never go back..
now to your problem about getting from 30fps to 10fps.. did u tried to check your background applications? or maybe try to clean up something.. my usual solutions – reinstall OS, because its the most effective and the fastest way to clean system..
do u have this problem on other games too?
when your fps goes down, is game sound working properly?

Seafarer Never Rest

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Posted by: kahalani.9742

kahalani.9742

Other games run pretty great, battlefield 4 at ultra = 60 + fps, Witcher 3 with some settings ranging form medium to ultra = 60 + fps, WoW (which is also quite CPU intensive can handle 60+ fps with 40 + players unless everyone is stacked up casting a spells, etc).

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Posted by: Ellieanna.5027

Ellieanna.5027

Other games run pretty great, battlefield 4 at ultra = 60 + fps, Witcher 3 with some settings ranging form medium to ultra = 60 + fps, WoW (which is also quite CPU intensive can handle 60+ fps with 40 + players unless everyone is stacked up casting a spells, etc).

Wow isn’t CPU intensive. Most games aren’t actually

Run CPU-Z and GPU-Z and post the pictures here. Make sure to have GW2 running when you run both of them and take screenshots.

I’m a Moose, a ginger moose even.

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Posted by: kahalani.9742

kahalani.9742

Oh really? I figured wow would be pretty cpu intensive with all the players running around especially when you’re running addons like skada or recount. My gpu usage never passes 30-40% in WoW so I figured that was just a cpu bottleneck.

Heres kitten of CPU-Z/GPU-Z while I was in Verdant Brink: http://imgur.com/WSOQ7P0

Edit: Here is some info from the other cpu-z tabs in case they’re needed
Cache: http://imgur.com/EOzq6Df
mobo: http://imgur.com/NOfIG1L
Memory: http://imgur.com/AZ8CcgL
SPD: http://imgur.com/AV1LXbg

(edited by kahalani.9742)

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Posted by: Ansau.7326

Ansau.7326

Your cpu cache is running at only 800MHz when it should be at 3300-3500MHz. Better enter to the bios and check vring ratio.

Ansau – Sylvari Mesmer – Exiled Warriors [wE] – Gandara

i7 5775c @ 4.1GHz – 12GB RAM @ 2400MHz – RX 480 @ 1390/2140MHz

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Posted by: kahalani.9742

kahalani.9742

I’m afraid that I’m not too familiar with those terms (I’m not great with computers)

I did a bit of research, went to my bios and found something called an “uncore” ratio which was set to auto (also found clock ratio set to 34). If I understand correctly, that should only be changed when overclocking right?

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Posted by: abomally.2694

abomally.2694

Your pics actually look right.

At this point, I would look into the possibility that something on your system is preventing the game from using your GPU’s resources properly.

A bitcoin miner can have this effect, so you should probably do some malware/virus scans.

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Posted by: kahalani.9742

kahalani.9742

So I didn’t realize this but I’m currently running GW2 on a 32 bit client instead of a 64bit client. Could that be causing fps issues?

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Posted by: Ansau.7326

Ansau.7326

64bit client is here to solve crashing issues, but it is not supposed to bring more performance.

Ansau – Sylvari Mesmer – Exiled Warriors [wE] – Gandara

i7 5775c @ 4.1GHz – 12GB RAM @ 2400MHz – RX 480 @ 1390/2140MHz

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Posted by: Steew.9012

Steew.9012

For a few days now whenever I log on GW2 I get fps locked to an fps under 30. Then when I relog my fps is back to normal. Anyone else having this issue and possibly know how to solve it? This seems to happen when I’m not on GW2 for an hour or so, then when I go to log on I get FPS locked…

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Posted by: Doghouse.1562

Doghouse.1562

Doghouse, I have exactly the same problem – and almost the same system: Win7Ultimate 64bit, 8GB RAM, nVidia GeForce GTX 750 Ti.
Normally I have 40-100 fps depending on the area I am, but since the Jan.12. patch, the game often starts in 20-25 fps mode – wherever I am/whatever I do. After several restarts of the game, it will be OK again.

Support says it’s a hardware problem – even though the problem appears only in GW2, only right after the Jan.12, patch. All other games are running with no problems.

Did you find any solution?

(OK – deleted reply made via second account. and reposted via Doghouse, for thread consistency)

Well – whilst it’s an easy answer (and one too easy for Support guys to use as an excuse), to be fair “hardware problems” can cover cases where ANet does something different but valid that the hardware doesn’t handle properly, of course. I’ve seen that on one or two other occasions, in other games, and it’s frustrating.

(edited by Doghouse.1562)

Hugely unpredictable FPS after latest patch [Merged]

in Account & Technical Support

Posted by: Doghouse.1562

Doghouse.1562

I started a thread on what looks like the same issue. Several other responses seeing the same thing.

https://forum-en.gw2archive.eu/forum/support/support/Hugely-unpredictable-FPS-after-latest-patch/5917447

Hugely unpredictable FPS after latest patch [Merged]

in Account & Technical Support

Posted by: Doghouse.1562

Doghouse.1562

This one is really quite weird.

Just now, after playing PvP quite happily at a decent frame rate, I swapped characters to one who was parked in Auric Basin. FPS dropped to about 20. Took that character into HotM – back up to 60 or so. Left HotM (returning to AB) – 20. WP to Malchor’s Leap – no change. Basically – anywhere in open world I was getting lousy FPS; in PvP I was fine. Killed the client, started again – fine everywhere. Whatever’s going on, it’s strange.