Q:
YOUTUBE.COM/VOZTACTICS
Q:
I understand that it takes an average of 3 days to repond to tickets for support, but I need mine to be reviewed asap. I know that you have many people waiting, but this is very serious and I need it to be resolved within the day. I appreciate the help!
My ticket #: #130405-001462
ArenaNet Communications Manager
A:
You use extremely racist and offensive language many times over. It wasn’t a slip of the tongue, it was repeated.
The account will serve its entire suspension. Never, ever say that word again in our game. It’s that simple.
Noone -NEEDS- anything that involved a video game. That being said i’m sure they’ll review your ticket when they get to it.
Yes I do, it involves me getting to play with my cousin who is going to be stationed on Monday and I just got a 3 day suspension.
You mean deployed. And that’s too bad.. did they say what for? language? spamming?
in Account & Technical Support
Posted by: Inculpatus cedo.9234
As much as we would all like to have the rules bent for our special circumstances, it just isn’t fair to others. Even if you get a speedy response, you may not be happy with the answer to your plea.
It was for language, although I said in my ticket that I would apologize to the players I offended and I am truly sorry for what I said (still not exactly sure what I said, but sorry none the less). And I completely agree it isn’t fair, but this is very important to me and I am hoping for a quick response.
Your cousin’s commander probably would prefer he double check his gear and make sure everything else is in order rather than getting distracted by an MMO and forgetting something.
in Account & Technical Support
Posted by: mercury ranique.2170
I am truly sorry for you, but you made a mistake. Language-offenses are always looked at by a real person before your banned. So you basicly deserved the ban.
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