I can't play the game anymore!!

I can't play the game anymore!!

in Account & Technical Support

Posted by: aophts.9862

aophts.9862

First is lag, lag spikes, DCs out of kittening nowhere. Now this.

I need help to solve all this isssues Anet!!! Stop ignoring me. Could someone help me fix all this crap with this game?

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I can't play the game anymore!!

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

I was just about to suggest you submit a ticket, then I read this:

Regarding error code 21:

“The server was unable to authenticate your gameplay privileges. Please contact Customer Support to provide them with your registered e-mail address. For additional support, please visit http://support.guildwars2.com.”

If you are experiencing problems with error 21, please try the following:

Navigate to your Guild Wars 2 installation folder.

Right-click on GW2.exe and select Create Shortcut.

Rename this shortcut to Guild Wars 2 Port Test.

Right-click on this shortcut and select Properties.

Edit the Target line to include /clientport 80 at the end.

Note: Please make sure /clientport 80 is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” /clientport 80
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe /clientport 80”

Once completed, click Ok to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

Double click Guild Wars 2 Port Test and try connecting again.

Once done, please submit a ticket through the Ask a Question tab with your results.

Perhaps there really is an issue with your ISP. They may be blocking ports and causing you problems or something may be affecting connectivity in your area. (Some ISPs block ports from their end)

I can't play the game anymore!!

in Account & Technical Support

Posted by: aophts.9862

aophts.9862

I was just about to suggest you submit a ticket, then I read this:

Regarding error code 21:

“The server was unable to authenticate your gameplay privileges. Please contact Customer Support to provide them with your registered e-mail address. For additional support, please visit http://support.guildwars2.com.”

If you are experiencing problems with error 21, please try the following:

Navigate to your Guild Wars 2 installation folder.

Right-click on GW2.exe and select Create Shortcut.

Rename this shortcut to Guild Wars 2 Port Test.

Right-click on this shortcut and select Properties.

Edit the Target line to include /clientport 80 at the end.

Note: Please make sure /clientport 80 is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” /clientport 80
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe /clientport 80”

Once completed, click Ok to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

Double click Guild Wars 2 Port Test and try connecting again.

Once done, please submit a ticket through the Ask a Question tab with your results.

Perhaps there really is an issue with your ISP. They may be blocking ports and causing you problems or something may be affecting connectivity in your area. (Some ISPs block ports from their end)

It says that the name is invalid, so i can’t rename.

I can't play the game anymore!!

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Then just create a new one and put it in a “different” location than your current play shortcut. The name isn’t really that important, but the target and function are. Just try to remember which is which. Hopefully that helps.