I just bought gems but I have a problem...

I just bought gems but I have a problem...

in Account & Technical Support

Posted by: Shun.9475

Shun.9475

Q:

I have my debit card saved, but I just got my new card and its activated… I don’t recall using my new cards information on my account to be saved. In my haste to see if i can update the card information. I realized that I don’t know how to. I checked my bank account and it says transaction pending… Will I get banned? More importantly will my transaction be denied?

I just bought gems but I have a problem...

in Account & Technical Support

Posted by: tyu.9470

tyu.9470

A:

Hey i am just typing as i see you typed this 15 hours ago – submit a ticket about it if you have not. Forums are good to hope a faster answer but you should not hesitate to make a ticket there is no downside but upside is you’ll get your ticket answered 100%.

I just bought gems but I have a problem...

in Account & Technical Support

Posted by: Shun.9475

Shun.9475

If I updated my card and deleted my old card, did a new transaction will that overwrite the code for old transaction recently made? will my account suffer any consequences? (will I need to come back to submit a ticket?)